Q. "What does shut off at 10' mean?"
A. It means that the pump cannot pump higher (measured vertically) than 10' (with no friction loss taken into account). If you need to pump higher than that, we would recommend that you purchase a bigger pump.
Q. "Are the pumps you offer on your web site high quality pumps?"
A. Paying more or less for a pump does not necessarily indicate the quality of the pump. We have been selling pumps by DuraMAC pumps, Little Giant, and Zoeller Co. for many years, and, to date, with complete customer satisfaction.
Q. "What's the difference between an automatic and non-automatic pump?"
A. An automatic pump has a built in float switch that will turn on the pump automatically at a fixed water level. After the water is pumped out to certain water level (also a preset level), the pump will turn itself off. A non-automatic pump has to be manually turned on and off, or with a separate control like a piggyback float switch.
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