I looked at some very good hardware stores for an obscure disposal part for most of Saturday. Found it on your site and ordered it after the close of business, again on Saturday. Was comfortable with not having to do any more work on the disposal until the following weekend. Just to be sure, I made certain not to expedite my order and went with standard ground service. You shipped the part the following Monday and it arrived in my mailbox, 2500 miles away, TWO DAYS LATER!!!
Thanks a lot guys. So much for relaxing in front of the TV tonight. In all honesty though, service is almost all there is that separates one company from another. I'm impressed, and I WILL tell others."
- Hayward L. Carpenter, Ann Arbor, Michigan 48108
"Your diagram of my disposal parts and the size were very helpful."
- Joe Nussbaum, Roaming Shores, Ohio 44084-9623
Please note that every customer testimonial shown on our pages has given us written permission to quote them. Our customer's privacy is very important to us so we will never give, share or sell contact information or e-mail addresses to anyone!
Q. "Do you stock disposers in something other than the standard 110/120volt?"
A. Because we ship strictly to the U.S., there is really no need for us to stock other voltages. We buy in volume and we only buy/sell the U.S. voltage disposers.
Q. "My garbage disposer smells! Is there anything that I can do besides buying a new one?"
A. Generally the simple solution to this is to clean the disposer by having it grind up a few cups of ice and some table salt. This helps to cut the grease and slime off the sides of the disposer. Then flush it out with cold water followed by half of a lemon or lime to deodorize.
Q. "Should I be adding enzymes/bacteria to my disposer or septic tank whenever I use my disposer?"
A. Not in our opinion. There are even disposers that add enzymes every time that you use that disposer. From what we have read, bacteria grow naturally after initially being introduced (mostly by nature) into septic tanks, and no additional enzymes/bacteria need to be introduced. From our perspective, adding additional enzymes/bacteria each time seems like a waste of money and resources. One additional note, our Leader wishes to encourage you to use composting and not throwing all wastes down your food disposers. Save the Planet and recycle as much as possible.
Q. "I've heard that garbage disposers waste harms septic tanks. Any truth to that?"
A. We have yet to read any study that reflects that. Some cities have banned disposers and then, later changed their minds and allowed them, such as New York. From what we know, food disposer waste gets consumed by bacteria in sewage treatment plants and septic tanks.
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