The Premier Online Plumbing Supplier Since 1995

Contact Customer Service

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We respond to all inquiries as soon as possible during normal business hours.
We will NOT send you any unnecessary mail.
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Email Addresses

Customer Service Email:
Management Email:
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If you do not receive an email after contacting us, please check your spam folder.

Mailing Address:
994 E 20th St
Chico, CA 95928
Do not return products prior to receiving an RGA.
Please note: we are not open to the public for local sales/pickup.

Customer Service Hours

Mon - Fri - 8:00am - 3:30pm Pacific (11:00am - 6:30pm EST)
Excluding holidays - the same holidays as the U.S. Post Office
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For our best service, we ask that you use our contact form with your questions; due to the possibility of misunderstanding or miscommunication over the phone, an email enables us to research and provide the most complete and accurate information available.

For assistance with RETURNS, please visit our return request page
For plumbing HELP, ADVICE and SUPPORT, please visit
For a list of plumbing manufacturers, please visit