Frequently Asked Questions
Q. "Do these systems need maintenance?"
A. No, the motor of the macerator has no gears or brushes to wear out. The motor is filled with oil and sealed for life.
Q. "Where is the waste pumped?"
A. The waste is pumped into a sewer system, septic tank or holding tank by means of a proper waste pipe system that compiles with the applicable codes.
Q. "What is a macerator?"
A. To "macerate" is to soften and break into pieces. These macerating systems use a rotating cutting blade to liquefy human waste and toilet paper. When mixed with flushing water, the waste is pumped into a sanitary sewer as fine slurry.
Q. "Where can I use macerating systems?"
A. Extra toilet facilities can be installed in offices, factories, and restaurants. Extra bathrooms can be installed in basements, cottages, hotels, motels, in fact, most anywhere extra washroom facilities are needed or wanted.
Q. "How noisy is a macerating toilet system?"
A.There are several factors which will change the noise level of a macerating toilet system, including the size of the room, furnishings, connections, etc, so it's nearly impossible to predict exactly how loud a system will be once installed. For that reason, most manufacturers won't provide a decibel rating, but state that a macerating toilet system will definitely be audible if you're in the same room when it's running. Typically, the noise level of a macerating toilet system is louder than the humming of a refrigerator but quieter than most dishwashers. The noise shouldn't travel throughout the house.
Q. "Do I need to break up the floor to install the macerating system?"
A. No, these units can easily be installed on top of any finished floor, eliminating the need to dig up a floor as required by methods using a sump and sewage ejector pump. Additionally, there is no need to leave an accessible space, as is the case with a floor sump system.
Q. "Can I discharge a kitchen sink into a macerating system?"
A. No, the greases and larger food particles associated with kitchen sinks would clog the smaller diameter pipe and eventually create a problem.
Q. "How much water does the system use?"
A. All models are low consumption type toilets. These toilets uses 1.6 US gal of water per flush. This compares very favorably with older systems of water closets that may use up to 8 US gal of water per flush.
Q. "What does ADA mean?"
A.ADA stands for Americans with Disabilities Act. The Model 202 Qwik Jon® Ultima Sewage Removal system meets the Americans with Disabilities Act and it's requirements for accessible and useable facilities.
Q. "What is "comfort height?"
A.Comfort height porcelain toilets are taller than standard toilets and make getting on and off the toilet much easier. The floor to seat height is 17" vs the standard 14" floor to seat height.
Q. "How hard are these systems to install?"
A.These systems are engineered for easy installation. All you need is a 115v electrical service, a 1/2" water supply line, and a structurally sound, relatively level surface to set the toilet and tank on. The adjustable discharge pipe connection allows the unit to be plumbed in virtually any direction, and once the system is tied into the sewer pipe, simply plug in to A/C power and go.
Q. "Will this toilet meet my town's high efficiency toilet laws?"
A. While we do make an effort to be aware of upcoming plumbing-related legislation, we simply cannot keep up with all the plumbing-related legislation for all municipalities. As part of the selection process for new fixtures, we highly recommend contacting your local code enforcement agencies for the latest plumbing fixture requirements. This will help you select the correct fixtures for your home or business, and will also help avoid nasty surprises should your project require a permit or inspection. If working with a plumber, confirm he or she is well aware of current legislation in your area, too.