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Frequently Asked Questions
Q."What are the most commonly replaced toilet parts?" A.This depends on several factors; each time you use your toilet the trip lever, flapper, and fill valve are operated. You will find, however, that the flapper and fill valve are the parts most exposed to water and will be the first ones to wear out in most cases.
Q."How long 'should' the parts inside of my toilet last?" A. That depends on a number of variables and which parts. Water quality is one of the major factors. If your water source is heavily chlorinated then many parts won't last long. Or if you have a lot of sand or grit or have a low pH or "aggressive" water source then parts simply won't last as long as the 'average' length of time. Also the quality of the parts matters. The replaceable parts such as flappers and washers/seals generally will last at least 4 to 5 years on "average." If you use a bowl cleaner some flappers won't even last one year. If your flapper has black "goo" on it then it is either due to age or quality of your water and if it feels soft then it's best to change it.
Q."Why does my toilet continue to run after flushing?" A. If, after flushing, you find that the toilet continues to run, and you have discovered that by jiggling the handle it will stop; then the problem may be that the chain controlling the flapper is too long. When installing your flapper, you want the flapper chain's S-hook in the hole closest to the handle with very little slack in the chain itself. By doing so, when the toilet is flushed, the chain will fall behind the flapper where it won't snag and cause problems such as keeping the flapper from closing properly. Check to make sure that the flapper has enough clearance to close, i.e. not hitting the float ball when the water level drops. You also want to check to see that the toilet's flush handle (aka tank lever) is installed securely so it can't rotate too high, hitting the tank's lid or other parts and sticking.