Frequently Asked Questions
Q. "What does ADA mean?"
A. ADA stands for Americans with Disabilities Act. The Model 201 Qwik Jon Premier and the 202 Qwik Jon Ultima Sewage Removal systems meet the Americans with Disabilities Act and it's requirements for accessible and useable facilities.
Q. "What is "comfort height?"
A. Comfort height porcelain toilets are taller than standard toilets and make getting on and off the toilet much easier. The floor to seat height is 17" vs the standard 14" floor to seat height.
Q. "The toilet used for the 201 Premier shows it is 7-1/2" from the floor measured to the center of the outlet, but the pump tank dimensions show the dimension as 7" from the floor to the center of the pump tank inlet. Why is there a difference of 1/2"?"
A. The toilet outlet is 7-1/2" from the floor to the outlet, and the pump tank is 7" so when the toilet is flushed the waste will flow down into the pump tank.
Q. "How hard is this system to install?"
A. The Premier is engineered for easy installation. All you need is a 115v electrical service, a 1/2" water supply line, and a structurally sound, relatively level surface to set the Premier toilet and tank on. The adjustable discharge pipe connection allows the unit to be plumbed in virtually any direction, and once the system is tied into the sewer pipe, simply plug-in to A/C power and go.
Q. "How does the Premier work?"
A. Waste water enters the Zoeller-Grinder tank from either the rear flush toilet or the side inlets. As the liquid fills the tank, the factory pre-set mechanical float switch energizes the Zoeller-grinder, which in turn cuts and evacuates the waste water. The positive on-off action of the mechanical float switch prevents the system from "dry-cycling", or running without sufficient liquid present.
Q. "How does the compact grinder pump work?"
A. The compact grinder pump uses scissor-cutting action to grind and cut the waste into a fine slurry which then allows it to pass through the unit's 1" discharge line. The efficient 1/2HP motor provides an unmatched pumping head of over 25 feet, and with the upper and lower ball bearings running in an oil bath, the motor runs cool and quiet.
Q. "What is Shut-off Head?"
A. It means the pump cannot pump higher (measured vertically) than that height (with no friction loss taken into account). The Premier pump has a shut-off head of 29-1/2 feet. If you install a pipe 29 feet and 5 inches high straight up from the pump, water would still trickle over and out of the pipe. If you install a pipe with a height of 29 feet and 6 inches straight up from the pump and turn the pump on, water will just stay at that height in the pipe and not trickle over and out of the pipe.
Q. "Do the Qwik Jon 201, 202, 203, and 204 all use the same pump?"
A. No they do not. The 202, 203, and 204 units all use the same 1/2 HP Zoeller compact grinder pump. However, the 201 uses a new improved 1/2 HP grinder pump but is different from the pump used for the 202, 203, and 204 and they are not interchangeable.
Q. "How noisy is a macerating toilet system?"
A. There are several factors which will change the noise level of a macerating toilet system, including the size of the room, furnishings, connections, etc, so it's nearly impossible to predict exactly how loud a system will be once installed. For that reason, most manufacturers won't provide a decibel rating, but state that a macerating toilet system will definitely be audible if you're in the same room when it's running. Typically, the noise level of a macerating toilet system is louder than the humming of a refrigerator but quieter than most dishwashers. The noise shouldn't travel throughout the house.
Q. "Will this toilet meet my town's high efficiency toilet laws?"
A. While we do make an effort to be aware of upcoming plumbing-related legislation, we simply cannot keep up with all the plumbing-related legislation for all municipalities. As part of the selection process for new fixtures, we highly recommend contacting your local code enforcement agencies for the latest plumbing fixture requirements. This will help you select the correct fixtures for your home or business, and will also help avoid nasty surprises should your project require a permit or inspection. If working with a plumber, confirm he or she is well aware of current legislation in your area, too.