Frequently Asked Questions
Q. "I already have wall mounted grab bars in my home. What more can these do for me?"
A. While wall-mounted grab bars are helpful when you are near the wall, life does not always keep us near walls. The SuperPole assistive devices, unlike standard wall-mounted grab bars, can be installed nearly anywhere, as they connect from the floor to the ceiling. This is helpful by providing support precisely where it is needed. Having a SuperPole at the best point of use makes everyday tasks easier, making independent living more enjoyable, and reduces strain on the body. Additionally, the SuperPole has several add-ons available, so you can customize it for exactly what you or your loved ones' need.
Q. "My doctor referred me to outpatient physical therapy after my hospital stay, but I still need to get around the house easily. How can these help?"
A. Mobility concerns may be a temporary or more permanent concern, depending on the cause. However, limited movement of the arms or legs, and the decrease in strength and control that often attends, can still make the everyday tasks of using the bathroom, cooking a meal, or even simply getting out of bed, more difficult than they were previously. Adding an assistive device from the SuperPole family of products can greatly ease strain, not to mention frustration, and make it far easier to function independently.
Q. "Okay, but are they easy to use?"
A. Yes; the SuperBar, and HealthCraft's other assistive products that move with you, are designed to move with a gentle lift of about 2 pounds. Keep the bar up about a quarter of an inch to move it freely and simply release to lock the bar into place.
Q. "What causes mobility to become an issue?"
A. The causes of impaired mobility can range from body changes due to aging, to rehabilitation following an accident or stroke, to increased symptoms of conditions such as multiple sclerosis. Any sort of restricted movement can affect the activities of daily living, which may not only be frustrating, but can potentially make "normal" activities feel unsafe. The major goal of adding transfer bars and other assistive devices is to maintain functional ability, and ensure a safe environment, no matter the cause of the decreased mobility.
Q. "I noticed there are assistance levels on these products, can you tell me which number means what, etc.?"
A. The levels are....
Assistance Level 1: Minimal - I can stand up or transfer on my own, but need some support for safety. I may use a cane and/or a walker on occasion.
Assistance Level 2: Moderate - I require firm or solid support to be able to complete standing or transfers. I may use a cane and/or a walker on occasion. I occasionally use a scooter on days where I'm feeling a bit tired.
Assistance Level 3: Maximum - I am not able to perform standing and transferring without assistance. I require leaning & resting support. I depend on my walkers / wheelchair to get around.
Assistance Level 4: Powered Assistance - I require the use of a mechanical lift or powered device to safely perform transfers. I will apply most, if not all, of my body weight on the transfer aide. I use a wheelchair / scooter to get around.
Q. "What is the weight capacity of your products?"
A. Generally, the weight capacity is 250 lbs./113kg. We do have a heavy duty SuperPole available with a weight capacity of 450 lbs./204kg, and the P.T. Rail has a weight capacity of 350 lbs./159 kg.
Q. "Can I use a SuperPole in the shower?"
A. No, it is likely to rust. It's not designed for direct exposure to water/moisture. However, installing a HealthCraft mobility assistance product, such as the SuperPole with SuperBar, just outside of the shower can assist with entering and exiting the shower. The DependaBar by HealthCraft IS designed to be used in the shower, and may be suitable if you need assistance in the bathtub or shower.
Q. "Do I have to bolt my SuperPole to the ceiling?"
A. The heavy duty pole must be bolted to the ceiling. The basic SuperPole does not have to be bolted, but HealthCraft suggests that if it is not bolted to the ceiling that the tension be checked once a month.
Q. "Will my SuperPole damage my stippled/textured ceiling?"
A. According to HealthCraft tests, even with repeated removal and installs, a few bits of stipple will fall to the floor but no damage will occur as the SuperPole is equipped with rubber pads to help prevent marking.
Q. "These look like terrific products, but I'm just looking to make a few small, inobtrusive changes to make things easier as I get older. Do you have any suggestions?"
A. Yes! There are many easy ways to make the little things safer and easier, which will help you stay in your home comfortably. See this article for our plumbing-related suggestions for aging in place.