Customer Testimonials

We are VERY proud of our customer satisfaction rate

- Page 18 of our Real Customer Testimonial pages -

"It is high time that the ideal of success should be replaced by the ideal of service."
- Albert Einstein

Your privacy is VERY important to us so please note: EVERY customer that is shown here or elsewhere on our site has given us written permission to quote him or her and display their information on our site. We will NOT quote you unless we have your written permission, and as with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!

Here are quotes from some of our many tens of thousands of satisfied customers:

"I am happy with the way you do business...Customer Service!! Now that's an idea more people should use HERE IN AMERICA!!"
- Cary May, Bedford, Texas 76021-3432


"The question that I emailed was answered with complete courtesy which reinforced the idea that I chose the right company. I will keep your website handy for future plumbing needs."
- Cynthia Pebbles, Middletown, Delaware 19709-9669


"I was very impressed with your service....Most impressive. With that type of service I will be a dedicated customer."
- Douglas Thorson, Newton, Utah


"Let me just say that you people are really great to work with. If you treat all of your clients this good believe me when I say I'll be sure to look you up again when I need any plumbing and I'll be sure to tell my friends about your great service."
- Joe Pastorelli, Appleton, Wisconsin 54914-3610


"Thank you for the service that you provided. Next time I'm in need of plumbing supplies, you can count on me looking your way first."
- Billy Aycock, Crowley, Louisiana 70526-3617


"You do make a good first impression. Thanks again for the good service."
- Michael W. Fletcher, Ponca City, Oklahoma 74601-3415


"I will refer you to others needing your products. You folks have been very helpful and service-minded through the orders that I have placed with you in the past few months....I will be back. You guys are great!"
- Chris Grice, Charlotte, North Carolina 28211-1616


"Great Products. Really Great Service!...shows a company that understands! And follows through!!"
- Joe Pfeuffer, Fallbrook, California 92028-9342


"I really like your web site. Easy to use. You had exactly what I needed and could not find in the big box hardware stores."
- Barbara Wood, Milwaukee, Wisconsin 53211-4058


"The testimonials about your company are indeed true...I will definitely tell others about your fantastic company....Thanks again for providing such wonderful service and product."
then another order he wrote:

"...This is just simply the place that I will always come back to whenever I need something plumbing related."
- Mark Greenfield, Denham Springs, Louisiana 70726-8709


"I am writing to tell you how pleased I am with your fast service and friendly staff. I have a rather old American Standard toilet, which has been giving us trouble. I have been told, by two plumbers and a plumbing supply store in Redding, that parts for my toilet were no longer available and the entire toilet needed to be replaced. I searched on the internet and found your store. I ordered the parts and got exactly what I needed. In fact, I (contacted PlumbingSupply.com) a second time yesterday, January 8th, to order some additional parts I needed. They arrived today, January 9th. That is great service. Overall I am very impressed with your company. Thank you."
- Peter Hansen, Shingletown, California 96088-9463


"Great customer service....It will be rewarded...whenever possible! Thanks....It's been a pleasure doing business with your company."
- Jerry Levitz, Miami, Florida 33158-1808


"Your company has the best selection, and the best prices for showerheads (and I'm sure many other products) that I've found. Thanks!"
- John Anderson, Flagstaff, Arizona 86004-7338


"I would like to commend you on your extremely fast service and your high quality parts."
- Mahesh Rao, Richmond, California 94804-4336


"Excellent service, thanks much....with all the not-so-good operations out there, you can brag a bit..."
- Ed Fettig, Taos Ski Valley, New Mexico 87525


"I should think you're the 'model' of the distribution industry!...You can bet we'll be ordering from you again!"
- Molly McGinnis, Manteca, California 95337-9188


"I'm very impressed with your site & your service - thanks...my wife was very happy with the level of service I received as well....thanks for the personal attention."
- Mr. Sean Dwyer, Chicago, Illinois 60613-2308


"Your service is TERRIFIC... I've already recommended you to others... I have been in a service business for 35 years and have always tried to treat all of our clients like family. From the speediness of your responses and your excellent service, I know you feel the same way..."
- Susan L., Avon, Connecticut 06001-3309


Your privacy is VERY important to us so please note: EVERY customer that is shown here or elsewhere on our site has given us written permission to quote him or her and display their information on our site. We will NOT quote you unless we have your written permission, and as with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!

"Great site! Toilet is about 26 years old and YOU had the PARTS!!"
- Ben Bailey, Cataula, Georgia 31804-2037


"I would like to thank you for the great service you provided....and I will refer others to your online service for parts."
- Louis R. Amadori, Winter Springs, Florida 32708-6184


"From now on I'll search your site first....Your business is the epitome of what a web-based supplier should be, and I am looking forward to doing more business with you."
- Paul C., Richardson, Texas 75080-5123


"I just wanted to tell you how fantastic your website is... keep up the good work. I will definitely be back any time I need to order any item that you carry! You have one new but loyal customer here!"
- M. Kopf, Warren, New Jersey


"As usual your service is awfully fast. I don't see much use in going to the plumbing supply store anymore.....I appreciate good service. I like to support local companies that give good service. I go to the better lumber yards and tool paces just for that reason, But, there are instances where I have found on the net, companies that really do treat their customers well. Yours seems to be one of them. Thanks."
- Paul Kramer, Richmond, California 94804-5803


"I found what I needed with no effort at all. You have a good website and I will definitely use it again if I need more plumbing supplies."
- Jerald Huston, Fairmount, Indiana 46928-9402


"Just wanted say thanks for the super fast shipping. The parts I ordered fit perfectly and without your little ruler displayed with product image, I never would have been able to identify the correct part- smart thinking. I'll definitely be ordering from you folks again."
- Stephen Zimic, Mineola, New York 11501-3335


"...I am absolutely amazed at your efficiency! I have not experienced this level of service for as long as I can recall. I plan to recommend you to my neighbors and to anyone else I encounter with plumbing supply needs."
- Corinne M. Steede, Chicago, Illinois 60610-4034


"Everything just as advertised. Your team did a great job. The web site is excellent, easy to use and your shipping updates are a real confidence builder. On lines sales depend on excellence in communication and you have done this! Your shipping and handling were fair and when combined with your price there was no one else even close! Great price. Good work and congrats on a working business model! I'll be back when the need arises."
- Bill James, Hurricane, West Virginia 25526-9268


"I want to thank you very much for the prompt efficient service you provided, it helped me a great deal. I won't hesitate to recommend your service and I look forward to doing business with you again in the future. Keep up the good work."
- Bob Fisher, Las Vegas, Nevada 89110-1930


"...Thank you for the terrific service...I've got your website saved in my address book for when I need more plumbing stuff!"
- Helen Mitcham, Clearlake Oaks, California 95423


"My father received the part Monday morning - he was thrilled that you were blazingly fast. Thanks again for your fast and friendly service."
- David Levy, Eastham, Massachusetts 02642-3158


"You have a great site...I found the parts quickly and had them in shipment almost immediately. Prices were very competitive with other sites. My kitchen has returned to normal. Thanks for your help."
- Paul Murphy, Ljamsville, Maryland 21754-8934


"Just a note of thanks for your prompt service. It's such a pleasure to do business with a customer friendly company. Even placing the order was fun...kudos to the delightful gal who took it! You can be sure I will recommend you to my plumber and my neighbor's here....I'd like to add that, our plumber (who is excellent), had a question about the part I bought and your online service was as helpful as the operator who took the original order. Thanks again for being the kind of company we USED to deal with!"
- Mimi Roth, Westport, Connecticut 06880


Your privacy is VERY important to us so please note: EVERY customer that is shown here or elsewhere on our site has given us written permission to quote him or her and display their information on our site. We will NOT quote you unless we have your written permission, and as with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!

"This was my first order with you and I am very impressed with your responsiveness and prompt delivery. You've got my future business."
- Duane Relitz, Goodrich, Michigan 48438-9406


"I would like to comment on how wonderful your site is...I had pretty much lost hope... I can't tell you how thrilled I am about this...I will certainly keep your site in mind whenever I have plumbing problems in the future and will be sure to spread the word."
- Sheri D. Gilley, Oak Park, Illinois 60304-1623


"I will definitely look at your website first anytime I need plumbing products."
- James, Lomita, California


"I ordered some hard to find plumbing items from your company. They arrived a day later. Next time I'll run down to the mailbox - you must have delivered it under cover of darkness. Thanks for the great service...keep up the good work."
- Dick Schor, Nashville, Tennessee 37211-6856


"Your service and communication was wonderful. It has been a pleasure working with your company, and look forward to a long lasting business future."
- Winnie Stout, Roseville, California 95747-6504


"I've been very impressed with your company since finding it on the web. Your customer service has also been super helpful!... I work in customer service...I know how it feels when someone expresses appreciation! I meant what I said, and I deal with a lot of Internet companies, and your company's quick and helpful responses have been truly unique."
- Jane Levine, Newberry, Florida 32669


"Most impressed with your fast fill of this order AND the quality is top notch. Please feel free to use me as a reference for others to promote your Internet business. A++"
- Rob Powell, Garland, Texas 75043-3003


"Please know that I truly appreciate your company's service and wish you continued success."
- Helen T. Rudnicki, Durango, Colorado 81302


"I found what I needed on your website within 30 seconds of inputting into Google what I needed. You had exactly what I needed... it was easy to move around your website."
- Greg Atherley, Stevensville, Montana 59870-6167


"Appreciate the fast & Courteous service and the excellent product! Thanks again."
- Beth Davidow, Santa Barbara, California 93103-2170


"Very awesome! I was so impressed with the ease of ordering, quickness of delivery, and exactly what I needed!...Great job!"
- Rick Harpenau, Jupiter, Florida 33458-2461


"Thanks...this is great customer service, hard to come by these days....Thanks for the web site, the good customer service and I promise, I shall return."
- Zach Marsh, Sacramento, California 95821-3416


"What a surprise! Placed an order 6/11. Received it 6/13. Across the continent to boot...Thanks."
- Vinny Kreyling, Hicksville, New York 11801-1940


"I tell you that I am very pleased with your attention and service. Thank you!"
- Jeremy Nenninger, Baltimore, Maryland 21211-2407


Your privacy is VERY important to us so please note: EVERY customer that is shown here or elsewhere on our site has given us written permission to quote him or her and display their information on our site. We will NOT quote you unless we have your written permission, and as with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!

"...you folks have done an outstanding job...'life is good!'...my best to your continued success."
- Richard Newhouse, Atlanta, Georgia 30350-5653


"You guys are fabulous!!!! I will pass your site along to friends. What great service....I am a happy girl!!"
- Zoe Jussell, Bisbee, Arizona 85603


"Your courtesy and attention are surpassed by your kindness...Very many thanks, it was a pleasure doing business with you...and add me to your list of satisfied customers....I will look for your company if any need arises for this week-end plumber."
- Alfred Machado, Middle Village, New York 11379-2340


"Very satisfied with your product and services -- wasn't sure which toilet part I needed, so I ordered two items. Was able to return the unused item without any hassle and for a quick refund (minus the nominal restocking fee). Will use you again (already in my "favorites"), if needed, and will definitely recommend you to anyone in need of plumbing supplies! "
- Pat Duemig, North Arlington, New Jersey 07031-4810


"Thanks for the prompt reply/follow-up to my inquiry. Your website, and customer service, resulted in my order...Very responsive customer service with helpful, relative information. "
- Gary Gentry, Smithfield, North Carolina 27577-8112


"The Customer Service Representative I initially spoke with was very helpful in identifying the part I needed. I received the replacement part in 2 days as promised. That very same day I received a follow up telephone call from Josh to check if I had received my part and to ensure that it was satisfactory. Josh then sent me an email summarizing our telephone conversation. Again, Great Service."
- Stephen Guerrero, Hacienda Heights, California 91745


"I was very satisfied with the ordering process with your company. Your site is girl proof! I found what I was looking for right away. The descriptions and pictures were clear and concise. Thank you for carrying a wide variety of products."
- Linda Jollo, Lakebay, Washington 98349-9664


"We are in absolute amazement! We placed our orders and received everything by the next day, even during this busy holiday season! The items were in perfect condition, and perfectly packaged. Your efficiency and quality is so impressive, especially in this day and age. We are looking forward to spreading the news amongst our neighbors. Keep up the superb service!"
- Dan Y.


"You have it all covered, I'm looking forward to doing business again with you. Thanks."
- Roberta Gazzola, Malverne, New York 11565-1851


"Easy to use site, found exactly what I was looking for (twice!), with fast shipping. I will highly recommend you to my friends!"
- Patricia Williams, Glendale, Arizona 85307


"Customer service was great and made my day!"
- Sam Sauter, Happy Valley, Oregon 97086-6122


"I just received my first order from you folks and you exceeded my expectations!"
- William Newton, Reeds Springs, Missouri 65737


"I enjoy the additional discount for certain amounts purchased... availability of pictures to double-check the items being purchased."
- Christopher Flanagan, Wasilla, Alaska 99623-4175


"Out of the several times I have ordered from your company I have always been satisfied with the product and service. The delivery has been right on time."
- Bill McGlothlin, Ormond Beach, Florida 32174-5812


"Not only was your customer service amazingly thoughtful and pleasant to work with, the products I received were also amazing."
- Daphne Kozek, Toluca Lake, California 91602-2519


"OUTSTANDING SERVICE!!!!!!.....it is very funny that companies complain that business is slow yet they give their customers no 'service'...anyone can sell products...'service' divides the poor companies from the great ones...like yours...thanks again."
- Lee Rice, www.lickmyribs.com, Hinckley, Ohio 44233-9111


"WOW! Thanks so much for the GREAT customer service! I will definitely use and recommend you in the future!"
- Russ Rackliffe, Clinton, Connecticut 06413-2053


"You have great website that is easy to use and friendly helpful people on the phone. I always recommend your business to others. Thank you for your American spirit!"
- Kurt Hofmeister, Woodburn, Oregon 97071-9701


Your privacy is VERY important to us so please note: EVERY customer that is shown here or elsewhere on our site has given us written permission to quote him or her and display their information on our site. We will NOT quote you unless we have your written permission, and as with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!

"There was a large amount of products and it was easy to navigate... I was pretty happy with the website."
- Patrick Murphy, Phoenixville, Pennsylvania 19460-1891


"I like the style of your website with details and info, just what a plumbing site should have!"
- Kevin Giardiniere, Bethlehem, Pennsylvania 18020-2042


"Thank you so much for your prompt attention to my plumbing needs. We will use your company and tell our friends about your service."
- Richard Stone, Frisco, Texas 75035-3905


"Easy, understandable, large selection... exceeded my expectations."
- Tom Schaffter, Mansfield, Ohio 44905-1525


"Excellent, very user friendly site. I am by no means a plumber and your site made it very easy to order the part I needed. Thank you."
- Paul Girardi, Windber, Pennsylvania 15963-2250


"Easily found what I was looking for. I will be adding your company to my list of 'go to' suppliers!"
- Thomas Griffiths, Howell, New Jersey 07731-2334


"The web site offering and searches were uncluttered and simple to find the item needed."
- Shawn McDaniel, Detroit, Michigan 48206-2282


"I have never looked for plumbing supplies online before but you had plenty of parts to choose from, and I found our part right away."
- Stacy Bennett, Britton, South Dakota 57430-0115


"It is nice as a remodeler to have a good selection... I found what I wanted quickly."
- Tom Roche, Dacula, Georgia 30019-7224


"Very easy to understand and find what you need by the diagrams... Keep up the good work!"
- Dalena Hyde, Haleyville, Alabama 35565-2727


"I wanted to commend you for your site. It was very helpful to me to see the different toilets illustrated. It streamlines finding the correct part. Good job."
- James Ward, Fresno, California 93706-9336


- Page 18 of our Real Customer Testimonial pages -
Your privacy is VERY important to us so please note: EVERY customer that is shown here or elsewhere on our site has given us written permission to quote him or her and display their information on our site. We will NOT quote you unless we have your written permission, and as with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!


return to top ↑

Copyright© 1995-2018 PlumbingSupply.com.
All Rights Reserved.