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994 E 20th St
Chico, CA 95928
Do not return products prior to receiving an RGA.
Please note: we are not open to the public for local sales/pickup.
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For our best service, we ask that you use our contact form with your questions; due to the possibility of misunderstanding or miscommunication over the phone, an email enables us to research and provide the most complete and accurate information available.
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Complete this brief survey for your chance to win a countertop water filter system!
Countertop water filter features a white housing and includes a WCC activated carbon water filter (a $75 value). View details about this system.
At least 6 winners are picked per year - over 100 winners to date!
Thank you for completing our survey. We really do appreciate it!
You are now entered to win this brand new counter top water filter:
Thank you for completing our survey. Your feedback is important for our continued improvement and success. All survey responses are read by multiple team members including management, and we take them seriously. We use this information for internal use only, so you can rest assured your information is safe. Once again, thank you for taking the time to complete our survey. You are now entered to win the brand new counter top water filter system shown above!
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Return Request Form
Your RGA request has been sent
Your return request will be forwarded to our Return Department, and they will begin the return process. Once the RGA number and return instructions have been issued, they will be emailed to you.
Please note that it can take up to a week (and sometimes longer) to receive RGA numbers and return instructions for products that shipped from either an access warehouse or the manufacturer.
We will request the information immediately upon receiving your request, but it is the manufacturer or access warehouse that must issue this information to us before we can forward it to you.