Was the item shipped by a Standard Carrier (UPS, FedEx or USPS)?
Items that ship by Standard Carrier (such as UPS, FedEx, or USPS) may be returned. Items that ship by a freight company (USF Reddaway, Yellow Truck, ABF Freight, Conway, etc.) may not be returned. For example, items such as tubs may not be returned. If they are defective, you will either receive a replacement or it will be repaired, but we do not accept returns for items that ship by freight. To read our complete return policy, click here.