"You guys are great and I just want you to know it. I feel it important to recognize customer service that is exemplary.
I'm in the television production business and I meet a lot of people. Whenever the topic of plumbing comes up I will refer folks to your website."
- Lloyd Thomas Swain, Swain Communications, LLC, Richland WA, 99352
"I received my order today and would like to thank you. I could not believe it came so fast and just being a small order
I was amazed at the way your company handled it in such an orderly and courteous manner.
It would be my pleasure to have you use my comments, Thank you for the fine service and
I look forward to doing business with your company again as I'm sure my friends and family will also. Thank you."
- Dorothy Duve, Port Saint Lucie, FL 34952
"I just wanted to say that I was pleasantly surprised with the service that I received with your company.
...I know now where to go for fast and courteous service...we will definitely be using your company in the future as well."
- Rachel Rentschler, V.P. - Cincinnati Bath Restoration, Inc. Elsmere, Kentucky 41018-1961
"As usual your service is awfully fast. I don't see much use in going to the plumbing supply store anymore.....I appreciate good service. I like to support local companies that give good service. I go to the better
lumber yards and tool paces just for that reason, But, there are instances where I have found on the net, companies that really do treat
their customers well. Yours seems to be one of them. Thanks."
- Paul Kramer, Richmond, California 94804-5803
"...I am absolutely amazed at your efficiency! I have not experienced this level of service for as long as I can recall.
I plan to recommend you to my neighbors and to anyone else I encounter with plumbing supply needs."
- Corinne M. Steede, Chicago, Illinois 60610-4034
"Everything just as advertised. Your team did a great job. The web site is excellent, easy to use and your
shipping updates are a real confidence builder. On lines sales depend on excellence in communication
and you have done this! Your shipping and handling were fair and when combined with your price
there was no one else even close! Great price. Good work and congrats on a working business model! I'll be back when the need arises."
- Bill James, Hurricane, West Virginia 25526-9268
"I want to thank you very much for the prompt efficient service you provided, it helped me a great deal.
I won't hesitate to recommend your service and I look forward to doing business with you again in the future. Keep up the good work."
- Bob Fisher, Las Vegas, Nevada 89110-1930
"...Why would I buy locally when I can get this kind of service on items I don't need to have in hand within hours?
I use the Internet for ordering numerous items and your service is among the very best I have experienced on communication,
speed, and reasonable prices. Pass on a well done to everyone there!"
- Gerry P., Prior Lake, Minnesota 55372
"...This was the second time I ordered supplies from your store and both times
ordering was easy and receipt of the product was fast. Customer service seems to be lacking in our country these days so it's
pleasing to find a company who offers great service. My orders are small, just items to repair my home, yet I'm treated as if I was making large orders,
You have made a loyal customer. Keep up the good work. Thanks again."
- John Ed Mooney, Fredericksburg, Virginia 22406-6270
"Thanks for the prompt and accurate delivery....I find it a comfort that I can rely on your Internet connection...
I have passed on the good news to many plumbers and 'doityourselvers'. Thanks again."
- Melinda Michael, Grosse Pointe Shores, Michigan 48236-1106
"This was a very good experience, and thank you for your attention. My online order with you is the first ever done online.
Everything about the purchase was positive, and I've given your company name to a couple of people."
- Susan, Eureka, California 95502
"It was a very welcome change to be cared for as a customer. You have got yourself a new customer. Keep up the good work....Thank you!"
- Ric Cottrell, Hope Builders Inc., Gaithersburg, MD 20879
"Thank you for the VERY good service....Service like yours should be the norm and I do appreciate it when someone shows extra care and human contact, even for small orders such as mine."
- Ron Gross, Montebello, CA 90640-2364
"Thank you for your excellent service on this recent order....Personal attention or contact is so rare today in business."
- Koa Drake Cook, Tulsa, Oklahoma 74133
"You folks are awesome! My order from Fri pm arrived today - Monday."
- Woody Wingfield, Corpus Christi, Texas 78418
"...You people are great.......Thank you for your excellent service and great communications"
- Vladimir Gastevich, West Lafayette, Indiana 47906-2311
"...you have restored my faith in Internet commerce....As a owner /operator of an electronics business I know how
difficult it can be to deal with the public. It seems, however, that you have that one covered."
- Len Swida, Shavertown, Pennsylvania 18708-1307
note: EVERY customer that is shown here has given us written permission to quote him or her.
We will not quote you unless we have your written permission,
and with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!
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"Excellent service and excellent use of the Internet. I have saved your web page to my favorites. That's the bottom line!"
- Mike Youssi MD, New Buffalo, Michigan 49117-8208
"I would like to congratulate you on your prompt, professional, and courteous staff....
Dealing with your company has been a good experience and I will keep you in mind for future purchases....You have a great staff!"
- Maria Ford, Warrington, Pennsylvania 18976-1316
"Will definitely do business with you again when the need arises."
- John Armstrong, El Paso, Texas 79912
"Very awesome! I was so impressed with the ease of ordering, quickness of delivery,
and exactly what I needed!...Great job!"
- Rick Harpenau, Jupiter, Florida 33458-2461
"Thanks...this is great customer service, hard to come by these days....Thanks for the web site,
the good customer service and I promise, I shall return."
- Zach Marsh, Sacramento, California 95821-3416
"Thanks for the excellent service."
- Cecil Smith, Hamburg, New York 14075-4813
"...What a surprise! Placed an order 6/11. Received it 6/13.
Across the continent to boot...Thanks."
- Vinny Kreyling, Hicksville, New York 11801-1940
"...you folks have done an outstanding job...'life is good!'...my best to your continued success."
- Richard Newhouse, Atlanta, Georgia 30350-5653
"You guys are fabulous!!!! I will pass your site along to friends. What great service....I am a happy girl!!"
- Zoe Jussell, Bisbee, Arizona, 85603
"You folks are great!"
- Jon Nelson, Sunnyvale, California 94086-5927
"Most impressed with your fast fill of this order AND the quality is top notch. Please feel free to use me as a reference
for others to promote your Internet business. A++"
- Rob Powell, Garland, Texas 75043-3003
"...I appreciate your attention to details."
- Steve Baker, Carlsbad, California 92009-8522
"...Excellent service. Look forward to needing more supplies in the future!"
- Doug Wiltanger, Kent, Ohio 44240-1890
"...Please know that I truly appreciate your company's service and wish you continued success."
- Helen T. Rudnicki, Durango, Colorado 81302
"Appreciate the fast & Courteous service and the excellent product! Thanks again."
- Beth Davidow, Santa Barbara, California 93103-2170
"Once again, thanks for the great service."
- Stephen C., Clifton, Virginia 20124
"...Thank you for the terrific service...I've got your website saved in my address book for when I need more plumbing stuff!"
- Helen Mitcham, Clearlake Oaks, California 95423
"...Your service, information and e-mails have been excellent."
- Paul Schomer, Champaign, Illinois 61821-6537
"Super service, Many thanks!"
- K. Berry, Monroe, Washington 98272
"You have a great site...I found the parts quickly and had them in shipment almost immediately. Prices were very competitive with other sites. My kitchen has returned to normal.
Thanks for your help."
- Paul Murphy, Ljamsville, Maryland, 21754-8934
"This was my first order with you and I am very impressed with your responsiveness and prompt delivery. You've got my future business."
- Duane Relitz, Goodrich, Michigan 48438-9406
"...I would like to comment on how wonderful your site is...I had pretty much lost hope...
I can't tell you how thrilled I am about this...I will certainly keep your site in mind whenever I have plumbing problems in the future
and will be sure to spread the word."
- Sheri D. Gilley, Oak Park, Illinois 60304-1623
note: EVERY customer that is shown here has given us written permission to quote him or her.
We will not quote you unless we have your written permission,
and with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!
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"Just some feedback from a satisfied customer...it was a pleasure doing
business with you. Rest assured that I will spread the good word about your
business to all my friends. You may use my testimonial as you see fit."
- T. Anderson, Renton, Washington
"You guys are a lot easier to deal with - even being out there in CA -
not to mention your prices are good (better than the folks down the road)...
Your service is quick, knowledgeable, and helpful..."
- Greg E., Burton, Ohio
"Thanks for your prompt attention....they were exactly what I needed."
- Bill Thompson, Burr Ridge, Illinois 60527-7595
"You guys are fast....Graci!"
- A.M. Ballay, Furlong, Pennsylvania 18925-1153
"...Your courtesy and attention are surpassed by your kindness...Very many thanks, it was a pleasure doing business with you...
and add me to your list of satisfied customers....I will look for your company if any need arises for this week-end plumber."
- Alfred Machado, Middle Village, New York 11379-2340
"You're great! This was my first order with you, it will not be my last. Your prompt, informative,
and courteous service made it a pleasure to do business with you. Along with your quality line
of plumbing supplies and competitive pricing. I have spread the
world to family and friends. Thanks again."
- Melissa, Center Moriches, New York
"Thank you for your prompt and professional handling of my order..."
- W.V., Larchmont, New York
"I will definitely look at your website first anytime I need plumbing products."
- James, Lomita, California
"I ordered some hard to find plumbing items from your company. They arrived a day later. Next time
I'll run down to the mailbox - you must have delivered it under cover of darkness. Thanks for the great service...keep up the good work."
- Dick Schor, Nashville, Tennessee 37211-6856
"Your service and communication was wonderful. It has been a pleasure working with your company, and look forward to a long lasting business future."
- Winnie Stout, Roseville, California 95747-6504
"I've been very impressed with your company since finding it on the web. Your customer service has also been super helpful!...
I work in customer service...I know how it feels when someone expresses appreciation! I meant what I said, and I deal with a lot of Internet companies, and your company's quick
and helpful responses have been truly unique."
- Jane Levine, Newberry, Florida 32669
"OUTSTANDING SERVICE!!!!!!.....it is very funny that companies complain that business is slow yet they give their customers no 'service'...anyone can sell
products...'service' divides the poor companies from the great ones..like yours..thanks again."
- Lee Rice, www.lickmyribs.com, Hinckley, Ohio 44233-9111
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