"Your customer service is the best of any online vendor I've dealt with....
it was a great experience to do my Internet shopping with your company."
- Jim Merrill, Katy, Texas 77449-3311
"This is the way Internet business should work!....Thanks"
- Greg Glasscock, Auburn, Alabama 36830-7255
"You are #1 with me! You have given me such good service I am telling EVERYONE who might need your services how great your service is
and how wonderful to find everything in one place. It is refreshing to receive service as if I was the only customer you had that day.
Thanks for achieving and maintaining such high level of quality service and products."
- Linda Mohr, Gillette, Wyoming 82718-9323
"I wish I had just come here in the first place."
- Leo Sobczak, Florissant, MO 63031
"Thank you for your great customer service and your quick shipment. Not often does a company offer good customer service any longer, and few really strive to please the customer. Yours was great...Anytime I need plumbing I will turn to you."
- Beverly Kindhart, Sylmar, CA 91342-2655
"This is my third purchase from you, and I know I'll be back again!....Great site
-- it's the only one I use for plumbing stuff....Thank you so much for caring.
It doesn't seem to happen too often nowadays, and even less on the Internet. I will certainly spread the word."
- Devon Kearney, Derry, New Hampshire 03038-5019
"Your customer service staff members are ALWAYS very helpful. I would be honored to be 'quoted' on your web page! Thanks again for all your help!"
- Dionne Walker, Houston, TX 77088
"It was such a small order but you still showed great care.....You people are a class act.....The service that I've received has just substantiated my very positive opinion of the company....Thanks again."
- Lawrence Brombach, Pullman, WA 99163-2452
"I want to take the time to write and say what a great experience it was doing business with you...Everything worked as it should, without any hitches: order placement, order confirmation, shipping confirmation, and prompt delivery."
- Jonathan Ball, Pasadena, California 91104-1731
"Thank you for your attitude toward customer service. It is very refreshing to find a business out there that really cares."
- Chuck Pfaff, Auburn CA 95602
"Your performance/ responsiveness is incredible....add my name to your list of satisfied customers."
- Dan Patton, Burlington, Kentucky 41005-8014
"You guys are incredible....I am impressed with your service and will tell all of my friends about you."
- Gary Turley, Yukon, Oklahoma 73099-3273
"...Really, really great on the customer service side. I've already told some friends to look for their
plumbing supply needs and check you out on the web!!!!"
- Henry (Hank) Fuchs, San Francisco, California 94127-1543
"It's hard to find a company that still cares for their customers. Keep up the good work."
- Allan Schultz, Fort Atkinson, Wisconsin 53538-1819
"...you've made my day. I never thought shopping for plumbing fixtures could be such an adventure.
...Wish I had ordered all of my plumbing things through you. Thanks again."
- Lezlie Heller, Marina del Rey, California 90292-7290
note: EVERY customer that is shown hereon any of our customers testimonials pages
has given us written permission to quote him or her.
We will not quote you unless we have your written permission,
and with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!
Some customers did give us permission to quote them but asked us to not show their last names (or zip, etc)
and therefore we do not show all last, first name (or whatever they asked us to not show) etc on this page.
All notes, sentences and words are shown exactly as they wrote us. |
"I just want to let you know how I appreciate your prompt delivery and service on my small order....It has been a distinct pleasure to purchase from you. Thank you very much."
- Julian Robb, Clackamas, Oregon 97015-6220
"I wanted to Thank You for the excellent service that I received on this order....You may quote me on everything that I wrote you, because I am a hard guy to please at times
and when someone goes out of their way to make me a happy camper, I am glad to express myself back to them and hope others will take advantage of your kind and generous things
that you do to keep customers."
- David Tucker, Timberon, NM 88350
"Everything was perfect, easy and very simple. Thanks again for the quick turnaround....Thanks again for the great job."
- Kevin Lentz, Holt, MI 48842
"Fast shipping! It arrived much faster than I anticipated. Thanks."
- Bob Fogle, Jacksonville, NC 28540
"....It has been a pleasure doing business with you. I'm looking forward to using your company in the future."
- Kriss Lanning, Ravensdale, WA 98051-8604
"...I am still getting used to not being tied to local sources of supply any more because of the Internet.
I think it is a real milestone in American business when I can just as easily use a supplier on the other side of the country
as a local one...I'm totally satisfied with my experience with you, and it saved me a ton of time!...I'll be back."
- Troy Fish, Chehalis, Washington 98532-9701
"Thank you very much for the great service...it was exactly what I wanted, the price was great...delivery was fantastic."
- Mark Kays, Vincennes, Indiana 47591-2428
"Your Staff and company as a whole was a pleasure to do business with. Thank you."
- Mike Goza, Elgin, Illinois 60120-4648
"I am very impressed with your ease of ordering from the web site, as well as your follow up
and attention to detail....If you keep this attitude up, you should be leading for a long time to come."
- Bill Hodge, Big Lake, Texas, 76932-4510
"Thanks for the quick service. It was perfect."
- Roger Behrens, Barkhamsted, CT 06063
"Thanks for the great service."
- Suzanne Higgins, Evans, GA 30809-6031
"Wow. Thanks for the super fast shipping....Outstanding service! Much obliged."
- Ron Kays, Larspur, CO 80118
"I appreciate your awesome service."
- Jim Erdelyi, Licoln Park, MI 48146-2907
"I think I should take the time to simply say, 'You folks are great.'"
- John Mulder, Mehegan Lake, NY 10547-1835
"I really appreciate you folks keeping me informed...happy to recommend your company to anyone."
- Paul Sonia, Portland, Oregon 97230-2528
"...Thanks again for great customer support."
- Sonia Curtice, Sunnyvale, California 94089-5896
"Thank you for your prompt delivery of my part - the best one (buy on line) ever."
- K. Reyburn, Santa Rosa, California 95404-1860
"Thank you for the quick and efficient service. You have a happy new customer."
- Ken Hall, Lakewood, California 90712-1339
"I applaud your company and your excellent service."
- Norman Aaronson, Niskayuna, New York 12309-1939
"Thanks for the attention. It is rare now a days to have such prompt and courteous service. Your company should be thankful."
- Patrick Poland, Auburndale, Florida 33823
"... I wanted to thank you for your professionalism and prompt and courteous service.
I will gladly recommend you to all of my friends that need plumbing supplies."
- Jon Sayer, Raleigh, North Carolina 27608
"Your service is outstanding."
- Sallee Kafer, Rockville, Maryland 20853-2952
"I have been very impressed with your service. In fact I told our plumbing contractor about your site...I also compared
your prices and you beat the competition handily. I think you guys have a winner of a system on your hands. I am glad I found you."
- Jerry Falco, Williamsport, Pennsylvania 17701
"I was nervous at first ordering without speaking to a live person, but you have made me a believer and a loyal customer."
- F. Pabros, San Jose, California 95112
"Thanks for the fast service!"
- Ken Hahn, Central Valley, New York 10917-3530
"Thank you very much. You guys are really good! I will recommend you to my friends."
- Frederick Laske, Canandaigua, New York 14424-9009
"Very good website. Easy to use diagrams. Will recommend your website."
- Chris McQuinn, Omaha, Nebraska 68137-3016
"Thank you for the excellent response time...the shipping time was fantastic and the follow up e-mails from your staff was super fast and informative."
- Frank Bates, Fisher, Indiana 46038-9290
"Thank you for your prompt service on my recent purchase... it's been a
pleasure doing business with you. Thanks again." two years later (while placing another order) Mr. C.N. wrote:
"... what I purchased from you two years ago performs flawlessly. Thank you...."
four years later (while placing a small order) Mr. Cuong N. wrote:
"... You guys are great. I'm really glad that I bought...from you..."
- Cuong N., Rowland Heights, California 91748
"This was my first order and I am very happy with the product and service that I received.
.....excellent customer service."
- Mike Hsu, Milpitas, California 95035-5443
"It is such a pleasure to deal with a company that delivers what it promises... I am really happy that I found your company...Thank You for being there..."
- P. Salyers, Owasso, Oklahoma 74055
"Thank you for your honesty and sincerity. I greatly appreciate a company who would rather lose a sale than
mislead a customer... It is a pleasure getting the personal
contact and e-mail responses that I have gotten from your company... go ahead with my order. I will use your business again when my needs see fit..."
- Chris Lombardo, Raleigh, North Carolina 27606
"Wow! Thanks, folks, for a job well done."
- Doug Cadmus, Overland Park, Kansas 66213
"...I am very pleased with your service and
will definitely recommend The PlumbingSupply Group to my friends. "
- Dennis Fowler, Otego, New York 13825-3204
"...I found exactly what I needed....quickly and easily...great website!"
- Paul Lucek, Scarsdale, New York 10853-3417
"... and you can add me to your happy customer list! Thanks!"
- Ken Okin, Saratoga, California 95070-6286
"I am very impressed with your service...I will continue to use your company as a resource....thank you for your superior service..."
- Maureen Graham, Marion, Ohio 43302-8311
"Your company is on the ball!" Thank you for your promptness and efficiency.
- Anne Affatato, Vero Beach, Florida 32963-3918
"....I'm one happy customer....and I'll be recommending that my friends check you out in the future."
- Randy Breese, St. Louis, Missouri 63108-2927
"I am an Internet marketing consultant in Massachusetts with a 20 year
background in the design and construction industry. I teach internet marketing, give seminars, and consult. I just wanted you to know that I rate your site
very highly and will use it as an example of several good features: honest work (full service, not a shallow Internet startup hopeful), credibility
building (your FAQ's), and a sense of personality plus values..."
- K. G., Hamilton, Massachusetts
"You guys are ON IT! Thanks for the GREAT service!!!!...I would not mind a bit if you used that candid 'testimonial'... I meant everything I said,
and I certainly continue to feel the same way about your online services, the products you represent, and the products I have ordered and received from you..."
- C. Yara, Honolulu, Hawaii
"You guys are great... I was especially pleased with the quick service..."
- A. Hirshan, North Conway, New Hampshire 03860
"...thank you for your quick response to my order. Your professional work has helped me land an account that can make my company a lot of money.
Thank you again and I will be ordering from your company in the future."
- Michael S., Whitewright, Texas
"Y'all were great... better than the local plumbing store that I had face-to-face contact with...Well done."
- Andrew L., Arlington, Virginia 22207
"Thank you so much. You guys have a great Customer Service department....It was a blessing to find you guys when I did my kitchen...
Sorry to bend your ear, but ya'll have made my day and completed my kitchen."
- Kellie Thompson, Nashvillen, Tennessee 37204-3702
"...thank you for the fine service you gave me... Needless to say, 'I was delighted with your service.'"
- V. Duffin, St. George, Utah 84790-7759
"I really appreciate all of the professionalism I have seen from your organization. I plan on making future purchases, and I will
recommend your online store to my friends."
- Dave Wright, Boise, Idaho 83712-7902
"Your service was so great and so quick!"
- E. Hill, Sunnyvale, California
"... My local supplier told me it would take from ten days to two weeks for
them to order it, this was just not acceptable to me, so I went to the Internet
to find it... it was a great experience dealing with you and your co. over the
Internet. Your web page is fantastic and informative as well as easy to use..."
- Bill J., Salem, Massachusetts
"Thanks for your quick service... Nice prices and nice service. You'll be hearing from me again..."
- C. Miller, Ft. Collins, Colorado
"... I don't know if this was a setup so you could 'underpromise and overperform', but whatever the case, keep doing it.....Thanks"
- Barb M., Delafield, Wisconsin 53018
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