Adding something to your shopping cart is as simple as...

Entering the quantity desired in the text box next to the item you would like to order    Clicking on the 'Add To Cart' button anywhere on the same page That's it! :)

Order by our easy to use shopping cart

or By e-mail:

Email us with the description, prices, credit card info, where to ship, etc. You may use this printable order form as a template for your order, but please don't attach it to your email. Do not send attachments with your email. We do not process, nor look at e-mail's with attachments.

or By mail:

Our mailing address is: PlumbingSupply.com, 994 East 20th St., Chico CA 95928
You can print out our order form (html), fill it in and mail it to us. Or you can just mail us the description, prices, credit card info, etc.

or By phone:

You can call in your credit card number if you are concerned about Internet security to our credit card answering machine at 530-891-1556 (and then send us your order by email, fax, or by mail). We would like to encourage you to use our secure order form as we guarantee your credit card transaction. We understand if you feel somewhat leery and therefore we offer the other options. One of those options being that if you have the need to speak with one of our customer service specialists then please click here.

or By fax:

You can fax us at 530-891-0654 or 530-891-8521 (only for orders) or toll-free at 866-744-0521.
(Our fax number is for orders only; we do not answer questions via fax or phone.)
You can print out our printable order form and fax it to us, or you can just fax us the description, prices, credit card info, etc.

or We can call you:

Many ways to pay us:

PayPal or Visa or MasterCard or Discover Card or eCheck (via PayPal) or American Express (thru PayPal)

We also accept checks and money orders Your order will be held if paying by check or money order, unless US Postal money order.

Check and Money Order Policy
If the amount of the check is:	Your order will be held for:
$0 - $499.99	2 Weeks
$500 - $2,499.99	3 Weeks
$2,500 - $9,999.99	4 Weeks
$10,000 - $19,999.99	5 Weeks
$20,000 - $39,999.99	6 Weeks
$40,000 and over	8 Weeks

The main reason that we have this crazy long check holding waiting period is to protect ourselves. Some scam/fraud artists send checks that appear to be legitimate and ultimately end up being worthless. We have read of many cases where many weeks have passed before the recipient (too late) found out that the check was worthless. So, should you pay us by check, and we cash/deposit that check, and should you then wish to cancel the order before we have shipped that order, we will not mail a refund back to you until the above mentioned times have passed. Yes, it's a sad state of affairs that these days we all can't trust each other totally. Sad to say but sending phony checks is a very common occurrence by some thieves. Therefore, we are very diligent in attempting to protect ourselves from check fraud, which ultimately means lower prices for all of our customers. We do accept regular mailed checks as a courtesy to our customers, but please note that if you would like for us to ship your product quickly, then please pay us with a credit card (because both you and we are better protected when you use a credit card). Fact: in 2007 the U.S. Postal Inspection Service started an international crackdown on fake checks. More than 540,000 fake checks with a face value of $2.1 billion have been seized as of Dec 2007.

To keep our prices lowest we do not accept COD orders, Purchase Orders, or foreign checks/money orders.

Note: when using a credit card you are totally protected!

Sales Tax?:
Orders shipping to California are subject to a 8.25% sales tax.

Resale Certificate?:
If you're a reseller, you'll need to print and fax us this form.

Shipping & processing charges

Orders are normally shipped via FedEx or UPS Ground (tubs and very heavy items will ship by other means).
If a package is small, weighs less than 5 lbs, and is valued at under $50.00, we might send it by U.S. Postal Mail and you will probably get it within 2-3 days.

We prefer not to, but we can (if you insist) send some heavier/more expensive items by Postal Mail. Your shipping charges for U.S. Mail will be at least the same as what you would be charged for shipment via a standard carrier (FedEx/UPS), but may be higher if actual postage costs are higher than what we charge for Ground shipment. Approximate costs for standard U.S. mail can be found here.

Need it Faster?:
We can ship your order by Second Day.
Caution: It costs significantly more to ship it this way compared to our standard shipping.
Note: For 2nd Day shipping we must receive your order by 12:00 noon PST. We do not ship next day air.
Pick-up service not offered; all orders are shipped to the address specified in your order.