"What is the difference between the Bone Crusher line and the Disposer Gourmet line of disposers?"
Sinkmaster has discontinued manufacturing the Bone Crusher line of disposers and replaced this line with the Disposer Gourmet line.

"It appears to me that you are "pushing" this brand of disposer over other more advertised brands? Is that so and if so, why?"
We believe these BoneCrushers are the best disposers made. Our Founder has had a Bone Crusher model #950 (now called a SS3300) in his own home for over 15 years and swears by it and feels it's the best disposer for the money. Their permanent magnet motors develop their full torque by the end of the first revolution. Permanent motors tend to be more compact compared to induction types motors (which generally require two windings - one for start up and one for full speed). The BoneCrushers don't require a jam key or an auto-reverse feature because the motors are superior in design (in our opinions). Our customer satisfaction rate with the BoneCrusher disposers is VERY high and we can't imagine selling anything else. If our customers are happy, we are happy.

"Do you stock disposers in something other than the standard 110/120volt?"
Because we ship strictly to the U.S., there is really no need for us to stock other voltages. We buy in volume and we only buy/sell the U.S. voltage disposers.

"My garbage disposer smells! Is there anything that I can do besides buying a new one?"
Generally the simple solution to this is to clean the disposer by having it grind up a few cups of ice and some table salt. This helps to cut the grease and slime off the sides of the disposer. Then flush it out with cold water followed by half of a lemon or lime to deodorize.

"I see that in your parts section that you offer other finishes for flanges besides chrome/stainless. Are these finishes as good as chrome or stainless?"
We offer those finishes for people that "insist" on polished brass, white, almond, etc for a nicer "look" in their kitchen sinks. We do not recommend them as they are not as durable as the original chrome/stainless that comes with most brands of disposers (the flange that comes with our BoneCrushers is VERY durable). For durability nothing beats the original finish. Special finishes will tarnish and become dull over time, and acids and alkaloids in common foods can cause the paint/enamel to crack, bubble or chip.

"Do you offer volume discounts on your disposers?"
On a purchase of 24 or more units, we offer an additional 3% discount. West of the Mississippi on 24 (or more) units shipped to one location, shipping price is free. On 100 units or more, you can take an additional 2% off, and shipping is then included for anywhere in the continental U.S. on 100 disposers on more shipped to one location.

"What are the dimensions at the widest point of the disposer casings?"
model 550= 5 3/16" wide x 12 11/16" high; model 750= 7 5/8" x 13 7/16"; model 850= 8 5/8" x 13 5/8"; model BF891S= 8 5/8" x 16 5/8"; model 950= 8 5/8" x 14 1/2"; model 1050= 8 5/8" x 16 1/16". These measurements are for the widest dimensions; height is from the top of the sink flange to the bottom of the casing. You will need a lot more space than that as you need to consider the wiring and drainage.

"Should I be adding enzymes/bacteria to my disposer or septic tank whenever I use my disposer?"
Not in our opinion. There are even disposers that add enzymes every time that you use that disposer. From what we have read, bacteria grow naturally after initially being introduced (mostly by nature) into septic tanks, and no additional enzymes/bacteria need to be introduced. From our perspective, adding additional enzymes/bacteria each time seems like a waste of money and resources. One additional note, our Founder/Leader wishes to encourage you to use composting and not throwing all wastes down your food disposers. Save the Planet and recycle as much as possible.

"Do these disposers ship with everything necessary to say replace another brand disposer that has failed? Are all the parts that hook them to the sink included?"
Yes, everything (except putty) is included to "hang" these disposers onto your current sink. As far as these disposers fitting up "exactly" to the same dimensions of your old disposer, that is nearly impossible to determine. Just like cars that change models and aren't always the exact same size/dimensions as the previous year, disposers models do vary somewhat from year to year and we can not "guarantee" that the new one will fit "exactly" in the same place as the old unit (even if it is the same model number and from the same manufacturer). Generally just a few parts at most are needed to make the change over.

"I've heard that garbage disposers waste harms septic tanks. Any truth to that?"
We have yet to read any study that reflects that. Some cities have banned disposers and then, later changed their minds and allowed them, such as New York. From what we know, food disposer waste gets consumed by bacteria in sewage treatment plants and septic tanks.

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