Toilet Repair Parts

Q. "WOW! It looks like you offer a huge selection of toilet repair parts. Do you sell toilets as well?"
A. Yes we do. We offer residential toilets such as: Barclay, Cheviot, St. Thomas and Toto one piece toilets. We also offer a few commercial toilets and urinals.

Q. "Why are toilet seats non-returnable?"
A. It is very important for us to be able to promise a brand-new, unused seat to each customer, and if we were to allow returns of toilet seats we simply would not be able to make that promise to every customer. That being said, we strongly recommend checking the color and size of the seat received before removing from the bag to make sure your seat is correct, as for hygiene reasons we cannot allow the return of toilet seats.

Q. "When I received my toilet seat, the manufacturer's box was not sealed and had already been opened. Did you send me a seat that was returned to you by a previous customer?"
A. The seat you received was brand new and unused by anyone before you. When we receive a shipment of seats from our supplier into our warehouse, their boxes are often opened for inspection to make sure the seats are not damaged; we also inspect the seats before we ship them to you, to make sure they're correct and in good condition.

Q. "I didn't see any water saving eco-friendly toilet tank parts on your site and was wondering if you might add them in the future?"
A. There are many so called eco-friendly products on the market. However, eco-friendly does not necessarily mean user friendly. In our opinion, we have not found one that is user friendly. Toilets are designed to flush with a set water usage and that is why the federal government passed a law in the 1990's that all new toilets made must flush using 1.6 gallons of water or less. Once the waste is flushed from the toilet, a certain amount of water is still needed to push the waste down the drain line to the sewer or septic tank.

Most "eco-friendly" devices we have seen allow the user to flush a toilet at two levels. Some are called 'dual flush'. One level is set higher to allow a lesser amount of water to be flushed into the bowl, and the other lower level to allow a full flush when needed. The one set higher will not necessarily flush the water in the bowl, but can dilute it. Not eco-friendly in our minds if it is not sanitary.

If you have to flush a toilet twice to get the water in the toilet to flush completely out, then it is not "eco-friendly", and possibly should be replaced with a toilet that is designed to use less water and still flush properly. Possibly in the future, if someone designs a product that is both eco-friendly and sanitary, then we would certainly consider offering that product. Please note: We do offer commercial dual flush flushometers.