"Stay in business forever and ever because I could not find the part I needed ANYWHERE except HERE! And I really didn't feel like tearing apart my bathroom for valve stem! Thank you for the opportunity of having found the parts I needed."
- Josephine Fresquez, Taos, New Mexico 87571-6071
"We just wanted to thank you and your company for the outstanding customer service you have provided us on every phase of this order.
You have delivered the best communication and support that we have ever encountered from a company either local or on the Internet. Even with the general improvements in customer support over the years, your company truly stands out above the rest. My business involves home repairs and remodeling and I look forward to telling my customers and fellow trades people about PlumbingSupply.com®. We wish you all the best and will do everything we can to send new customers your way."
- Bill and Sandy Moore, St. Petersburg, Florida 33703
"(We) couldn't find the piece we needed, called your staff and received outstanding help. They found the pieces and sent a link. Great service... thanks!"
- Carol Woolbright, Pittsburg, Kansas 66762-8624
"You really do live up to the principles and values stated on your website, and that's really awesome!...
It's a great pleasure discovering a company that really cares about customer service....I am a happy customer, but the true value is your excellent customer service and the message
I received about Plumbing Supply dot com. I will recommend your company any time."
- Kolin Morlatt, Vice President Operations, American Wireless, Roseville, California 95661
"Just wanted to drop you a quick note to give kudos. You guys carried a part that saved me from having to replace a 50 year old toilet... I got the part faster than I expected... Awesome."
- Scot Crum, Sacramento, California 95819-2422
"The service that you and your company gave is second to none. In fact, so many other companies should take lessons from you!"
- Cecil Foreman, Shelley, Idaho 83274
"I am impressed with your attention to such a small order. Most places just send what they have and show the rest backordered... your company shipped the parts exactly as I asked, my order was here in 2 days and this was your normal shipping method! I will keep PlumbingSupply.com® in my favorites for future use. This was definitely a good experience. Keep up the good work."
- Tim Bressel, Bishop, California 93514-7067
Thank you so very much for expediting the order so quickly. It is stores and customer service like yours that keeps things going. I will surely also recommend you to others... Again, this further cements in my mind that your company is one that still does business the "old fashioned" way... caring and serving. Many thanks again!!!
- Lucy McNulty, Pownal, Vermont 05261-9328
"Thank you so much for your accuracy of the order and fast shipping. Order arrived today in perfect condition. It was a great pleasure to do business with you and you will be the first company that I will consider on future needs."
- Kenneth Kistler, Pittsburgh, Pennsylvania 15214-1142
"You have certainly earned our future business."
- Janette Mascaro, U.S. Heating and Air Conditioning, Altamonte Springs, Florida 32714
"Thank you very much. I received the order today, and am VERY pleased....It's refreshing to find a company
out there that cares about their customers. I only wish my local companies around here were that courteous,
and customer oriented! Thank you for a GREAT experience!"
- Dennis Homan, Bellefonte, Pennsylvania 16823-6847
"Over the years I have ordered a lot of parts to repair things around the house over the Net. Some companies have really bad web sites and it's impossible
to find anything.......PlumbingSupply.com® is the complete opposite of those other companies. Your web site is great, delivery was fast and you provide a lot of details to make it easy to understand when I would receive the product. Thanks for being a great company."
- Sean Havanas, Elyria, Ohio 44035
"In this world today it's hard to find a company like yours that shows its customers they care. A lot may say it but your company shows it....You can be sure I will be a return customer when the need comes. Thanks again."
- William Odell, Lancaster, California 93534
"I wanted to tell you thank you for the great service you provide with this order. It arrived as anticipated and cost quite a bit less than from other suppliers. Thank you for your assistance!!"
- Joy Carrel, Norfolk, Virginia 23505
"This is my second order to you. I was very pleased with my first order from you. Your service, price and quality was excellent....It has been a pleasure doing business with you."
- Clark Vernon, Eldon, Missouri 65026
"I don't normally write emails such as this but wanted to convey my sincere thanks for the outstanding service I received regarding (my) order. Even though the order was small the sales person took the time to research the 'hard to find' part and was extremely helpful and personable. I was also very impressed with how fast the order was received. I could not have had a more positive experience. Thank you for your exceptional help."
- Steve Hibbs, Eads, Tennessee 38028-9707
Thanks and I look forward to doing much more business with you guys since you were so helpful today. It will not be forgotten... Just read over a few of the testimonials and see that my great experience was not the only one. You guys have a good thing going, please don't change a thing.
- Tammy Graham, Gonzales, Louisiana 70737-2154
"Your company is an outstanding one that I would recommend to everyone."
- Herman A. Corbett, Houston, Texas 77079
"It is amazing how easy repairs are when you have the proper replacement parts. Your website is excellently designed to answer the obvious question regarding discontinued models. It amazes me that American Standard could not perform this task. They led me to (a box store), who, of course, had no idea that the flush valve in question was discontinued. Thanks for making life a little easier."
- Bill Vukoder, Upper Chichester, Pennsylvania 19061-4256
"...It's refreshing to have people like you who are truly concerned for the needs of the customer..."
- Jim Boyle, San Diego, California 92117-4410
"I just wanted to drop you folks at PlumbingSupply.com® a note to let you know how pleased I am with your service....Not only was your delivery service fast, so were your responses to my emails.
If I ever need any other plumbing supplies I now have a perfect place to go. Thanks."
- Lou Musella, Pawling, New York 12564
"I received the re-order yesterday. You have a great on-line order...and your company is top flight!"
- Tim O'Connell, Alpharetta, Georgia 30022
"...I just wanted to let you know what a remarkably easy, hassle-free online experience this has been.
Never have I ordered something over the Internet or phone for that matter, where there were no glitches.
Thanks again. What a wonderfully easy to read, well diagrammed website you have."
- Colleen, South Elgin, Illinois 60177
"Thanks much....excellent service.....It is an extreme pleasure to do business with such an excellent organization in this day and age."
- Ron Schwab, Auburn, California 95603-9237
"Thanks. The part arrived perfectly and fit as well as the original... you saved me the cost of replacing the whole thing..."
- Douglas Kline, Great Falls, Virginia 22066
"Just wanted to let you know how impressed I was with the handling of my order."
- Mr. Cary Baker, Scottsdale, Arizona 85262
"Finding this kind of service in this day and age is a huge surprise...(later)...I'm still surprised at the rapid response and special care given to me over such a small order."
- Phil Paskos, Reading, Pennsylvania 19601
"I really appreciate you living up to your customer service policy; these days it is a rare welcome surprise. You can be sure I will be telling everyone about you!"
- Colleen McCall, Scituate, Massachusetts 02066
"Your timely service is totally awesome....Rest assured, any other plumbing needs will be ordered from your company."
- Jenne Twiford, Douglas, Wyoming 82633
"You guys are great. Fast service...Keep up the good work....Have always been very satisfied with my dealings with your company."
- Mary M. Claytor, Oceanside, California 92054
"Thank you for such speedy service.....It really was remarkable to get that little part so easily and quickly."
- Julia Dyer, McMinnville, Tennessee 37110
"I was so pleased at my experience I'd be honored to be included in your comments area. I just wish all my online
purchase experiences went as well as this one.....Can't thank you enough.....No problems, no issues, just perfect!"
- Pamela Finger, Detroit, Michigan 48204
|
Your privacy is VERY important to us and so please note: EVERY customer that is shown here has given us written permission to quote him or her.
We will not quote you unless we have your written permission,
and with all of our customers, we will NEVER give, share or sell your e-mail address to anyone! |
"Thanks for all your patience and help in getting me all the information plus finalization of the order.
I'll recommend your company to my friends and colleagues for any of their plumbing goods."
- Dennis Carroll, El Dorado Hills, California 95762-8089
"I'm impressed with your service. Your web site was easy to use, you had what I needed, you shipped the morning after I ordered,
and I received just what I ordered the next day."
- Bob Hasenick, Santa Rosa, California 95404-9510
"...I knew of the concept but not the details...Thank you for making this possible...."
- Charles Glynn, Andover, New Jersey 07821-2317
"...Much obliged and it eases my mind here in Old Mexico.....I'm astounded
as to how many products you have on your web pages!"
- Elanna Dawson, Laredo, Texas 78043-4427
(she told us that the product is being installed in San Miguel De Allended (State of Guanjauato, Mexico)
"Thank you...I will definitely recommend you to my friends and will order from you again."
- Leslie Hastings, Houston, Texas 77024-4908
"I will recommend your company to every customer I have and I want you to know it was a
real pleasure doing business with you."
- Cheryl Rose, Redwood City, California 94061-1943
"I appreciate your kind attention."
- Thomas Cotner, Martha, Oklahoma 73556
"Your guys have the best prices!....It's always great to know there are still companies out there that like to interface directly with their customers..."
- Sherry Holub, Costa Mesa, California 92626
"...Thanks again for your quick responses!"
- Donald Shuryn, Bridgewater, New Jersey 08807
"Thanks for the quick service. Last time I ordered I received my purchase the next day, even though I placed the order late in the afternoon and
didn't request any special handling."
- David Matuszak, Gilroy, California 95020
"Once again, your services were amazing! My order was at my door in 2 days! I will continue to utilize your services
again and again. Thanks again for your VERY prompt service!....You certainly made my week in the prompt services your company provided."
- Doug Murdock, Heber City, Utah 84032
"My experience with you has been great... Nice dealing with you."
- William M., Stoneham, Massachusetts
"...thanks for the excellent service...and...fast delivery."
- Larry Elder, Nashville, Tennessee 37211-6266
"...I would not agree that your service was satisfactory. That implies mediocre. I would rather say your service was superior...."
- Donald Eaton, Whitehouse Station, New Jersey 08889-3641
"Loved your site. It's easy to navigate. I found most of what I wanted easily."
- Jonas Thomander, Manti, Utah 84642-1302
"Thank you for your prompt responses and service...Your responses and service should be how all Companies need to care for their customers."
- Ralph Schorbach, La Verne, California 91750-1805
"Your shipping was prompt and as promised... I really appreciate your easy to search pages."
- Thomas Baxter, Tallahassee, Florida 32301-1008
"Thanks. It's refreshing to do business with a company that provides customer service at the level you have provided... You're at the top my list."
- Don M., Round Rock, Texas 78681
"...just a note to thank you for such quick and efficient service -- I received my order in record time,
and you can be assured I'll recommend your site to everyone."
- Karen Millan, Carmel, California 93923-8540
"Thanks for the quick service. My toilet hasn't worked this good in a long while....I thank your company for the extra service. It really does make a difference."
- Rich Opper, Sandusky, Ohio 44870
"Thank you again, I will continue buying from you and without any hesitation recommend your company to other home improvement novices."
- Jim, New York, New York 10027-5901
"....nice to know people still do business in a business way!!!!!!!!!"
- Julie, Bryson City, North Carolina 28713
"Thank you for such fast service."
- Tom Redgrave, Fremont, California 94536-3514
"Thank you for your outstanding service!"
- Frederick Kinkel, Cincinnati, Ohio 45245-2602
"It is nice to do business with people that do care and keep customers posted about their orders."
- Lewis Wing, Cainsville, Missouri 64632
"Thanks for your help, you are very thorough!"
- Ellen Angelo, Whitefish Bay, Wisconsin 53211-1231
"Thank you for your prompt answers to my questions, and for the help with the part numbers."
- Susan Jones, Corning, California 96021-9321
"Just a short note to let you know how pleased I was at your prompt delivery of my order"
- Mark Moriyama, San Jose, California 95138-2410
"...excellent job. Packing great too. Just wanted to say thanks."
- Thomas Wilson, Staten Island, New York 10312-4222
"Great service!....thanks!....you have great service."
- Bob Dahl, Sioux City, Iowa 51104-2217
"I appreciate your great service."
- Candace Hale, Glen, Arizona 85303-3205
"Wow. That was fast....thanks!"
- Matt Sanderson, Chicago, Illinois 60657-1405
"Thank you. You now have another loyal customer."
- Phillip, Rough and Ready, California
"...so placed my second order today....I am so glad I found your website! "
- Teresa, Martin, Tennessee
"Thanks for your service. If I need anything else, I know where to go."
- Bobby Spain, Springfield, Tennessee 37172-6412
|
Your privacy is VERY important to us and so please note: EVERY customer that is shown here has given us written permission to quote him or her.
We will not quote you unless we have your written permission,
and with all of our customers, we will NEVER give, share or sell your e-mail address to anyone! |
"You guys are awesome!"
- Michelle Sneider, Sumter, South Carolina 29150-2324
"Thank you so much for the great service!...I spend my day purchasing and your group stands head and shoulders above 99% of the people I buy from."
- Sharan Quigley, Chico, California 95973-8851
"Thank you for the excellent service."
- John Coffey, Santa Cruz, California 95065-1705
"Your response was polite and effective. Thank you for responding so quickly and in good spirit to our problem. We will be using your site again."
- Phyllis Levi, Wellington, Florida 33449-8129
"My order arrived here about 3:50PM PST. Installed about 4:15. Works great. Thanks."
- Bill Reynolds, Santa Ana, California 92704-4231
"Once again you've outdone yourself; one and a half days from order to delivery: from Chico, CA to Montana: amazing."
- James W., Missoula, Montana 59801-1317
"The item we purchased works great! Your company was patient and great to do business with."
- Michael McGrath, San Diego, California 92131-3841
"Great web site. Easy to get around and order. I find it refreshing to find a site that might be able to help me (more) with older parts for an older home.
The option of replacing my toilet with a new one, just does not appeal to me. Thanks!"
- Gary Kukas, Loveland, Colorado 80537-6349
"Thanks for all your help- you were terrific!!!!! Much better than (your competitor). I will keep your website handy for future needs. GREAT JOB!!!!!"
- Ronald Lynch, Port St Lucie, Florida 34986-3594
"....Thank you so very much. It has been a pleasure to work with you."
Angela Cox, Severn, Maryland 21144-3251
"Thank you for your quick response and solution. Very good customer relations!"
- Jonathan Smith, Garards Fort, Pennsylvania 15334-1009
"Thanks for helping in locating the right part. Once again employees like you is what brings repeat business back.
I will let the word out about using PlumbingSupply Group as an excellent source for plumbing supplies. Thanks for your help."
- Ted Romero, La Mirada, California 90638-1908
"You have a great web site. Thanks!"
- Randy Bartlett, Oregon City, Oregon 97045-9757
"I really appreciate your quick answer to my email with questions about the lid. It is great to find such wonderful customer service! I was delighted with the service I received from your company and since I run a service business, I do know something about good service."
- John Edwards, Westminster, Colorado 80030-4491
"Thanks for the fast service!"
- Michael Williams, Gustavus, Alaska 99826-0140
"...your prices and service have been great! Feel free to use me as a reference in the future. I have also referred my construction manager to your site...... Thanks!"
- Mike Silverman, Gaithersburgh, Maryland 20878-3434
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