"I have been purchasing drip irrigation supplies from you for over 10 years! Thank you for being a consistent and good supplier."
- Charles Reid, Simsbury, Connecticut 06070-2840
"I have had excellent service with my past orders and wanted to say thank you for offering such high quality items.....Thank you again for your service."
- Leeanne Shannon, Colville, Washington 99114
"You've got quite an organization there. I really appreciate it. The service is wonderful - everything I order arrives early and I've never had a surprise when I open the box. The prices are just right....The Internet can be a tough place and so I sure hope your company continues to succeed..."
- Rob Kerth, Sacramento, California 95815-3714
I can't believe how quickly my order was delivered. Bravo!
- Nick Costalas, Stroudsburg, Pennsylvania 18360-7969
"Thanks so much. It's been a great experience ordering from you - your website, product range & service - have all been of the highest quality."
- Dave McLaughlin, Birmingham, Alabama 35226-4213
"I needed a stainless pipe reducer that is hard to find locally. I came across your web page and was pretty sure I had found what I was looking for. I had a specific question though, about the material composition of the item that I was interested in, so I (contacted PlumbingSupply.com) to confirm that the material was actually 304 SS. Zack was very helpful. I mentioned that I was not used to receiving such good service on such a small order and he told me that your company considers all orders to be important and you would appreciate word of mouth referrals. Without question I am going to refer you to a friend of mine who owns a plumbing company. As I mentioned to Zack, your price schedule, including shipping, is still lower than what similar piping supplies would cost over the counter locally. I am truly impressed! Thank you! Great job!"
- Greg Schilling, Akron, Ohio 44314-1528
"YOU GUYS TOTALLY ROCK!!!! I remain totally satisfied with your firms' service...We'll definitely be doing business again."
- Charles Katuska, Southborough, Massachusetts 01772
"I have been very pleased in my previous experience with your company. I have since ordered two additional items and have been equally impressed with service I received."
- Patricia Smith, Farragut, Tennessee 37934-1300
Thanks for your help and for the great customer service. CS is a rarity today."
- Daniel Owens, FitzGerald & Sons Plumbing Company, Peachtree City, Georgia 30016
"I just wanted to thank you for the toilet lid you sent me. Even though I sent drawings, photos and a small sample, when you contacted me to say you thought you had a match, you wouldn't say that the color was a match. I decided to order it when I was told that it was not a bright white (mine was an off-white). Both my husband and son were skeptical and wanted to buy a new toilet. I pursued a replacement because my current toilet better matches the bathroom's sink and tub and we don't have to re-tile the floor. The additional expense and bother weren't necessary. It is a perfect match! Your staff handled this order very professionally. As you can tell, I am delighted!"
- Rosemary O'Toole, New York, New York 10128-1176
"...easy search, quick find, easy purchase, concise, direct and a surprisingly huge inventory."
- Theodore Herman, Wildwood, Missouri 663011-2078
"I just wanted to compliment you guys for your awesome service."
- Darren M. Still, Schnecksville, Pennsylvania 18078
"... Wow, a company that really 'over performs'!....I definitely believe in kudos where customers are obviously valued!"
- Leanne Wiese, Santa Clara, California 95051
"I was VERY impressed with the all I got from a young woman from your company within just a few hours of hitting 'send' for the order. She was personable,
knowledgeable, and quite competent on the phone. She deserves kudos. for sure. This kind of service isn't just 'rare' -- in my experience, it's unheard-of.......Keep on, sir. You
guys have the formula for success in a seriously difficult world."
- Charles Hayden, Tularosa, New Mexico 88352
"Thank you so much for the service. I asked for the quickest delivery possible, and was told two days. I believe it arrived in 26 hours, and was exactly what I needed. The Vintage House Senior Center and I thank you. ...This was my second order and not my last. Keep up the good work."
- Wayne Gordon, Sonoma, California 95476
"Well, you can tell your employer that you "over-performed.".....You should be a consultant teaching retail stores how to better serve their customer."
- B.V., Atlanta, Georgia 30324
"Ordered Saturday 2/26/2011. In my hand 10:00 AM Monday 2/28/2011 from CA to AL. Spectacular."
- Gary Christensen, Midway, Alabama 36053-3312
Repeat customer: "Thanks for having the parts to rescue me again!!....keep up the great service!!"
- Walter E. Gibson, Saratoga, Georgia 95070
note: EVERY customer that is shown here has given us written permission to quote him or her.
We will NOT quote you unless we have your written permission,
and with all of our customers, we will NEVER give, share or sell your e-mail address to anyone! |
"I just wanted to let you know the part I ordered was delivered without any problems and it is exactly what I needed to fit this older toilet in my daughter's house. It was the same size and color and right model number as the one she had. Great job, thanks for the fast delivery and having the parts in stock. I am so glad I found your web site... kudos to a great place. In this day and age customer service seems to have fallen by the wayside. Your company did a great job and love to give credit where credit is due."
- John Archibald, Venice, California 90291-4926
"...your staff rules... Very professional people in your company... We highly recommend your company to our friends..."
- G. Bovee, Moffit, Colorado 81143
Wow! I received this item today. Ordered from California on Saturday, received in Tennessee on Monday. Who needs FedEx? Kudos to PlumbingSupply and the US Postal Service. Thanks!
- Doug Wolfe, Adamsville, Tennessee 38310-3012
"I am very impressed with your company."
- Mark Provda, Piedmont, California 94611-3415
"That was really super, guys... I really appreciate good service, especially in this age of 'can you hold please.'"
- R. Newell, Austin, Texas 78753
"It was so refreshing to talk to someone who actually tried to help that I had to express my appreciation."
- Robert E. Bowen, Jobstown, New Jersey 08041
"Thank you for the great service and the great product!"
- Thomas Gierut, Elmwood Park, Illinois 60707
"Thank you very much for your prompt and professional attention...I have suggested to my local hardware store (ACE) that they'd do well to deal with you....."
- Donald MacDonald, Champlain, New York 12919
"Thanks so much for the great customer support and service!"
- Joseph Killinger, San Juan, Puerto Rico 00911
"Thanks for the excellent service....Everything was perfect."
- Daniel Hammer, Florida
"I got the pieces today and they fit perfectly. Thank you for working with me."
- Linda S. Chilton, Granite City, Illinois 62040
"...We find it particularly refreshing to work with a company that is knowledgeable, pleasant and prompt....No, I didn't see your testimonials page before ordering before but I understand now why you receive such good reviews."
- Jim Braun, Laupahoehoe, Hawaii 96764
"Thanks for having such good customer service."
- Jeff Dantzler, Seattle, Washington 98133
"What a nice quick response. You're great. Thanks for the update. I dealt with another Internet plumbing supply house a while back and unlike with you I was less than thrilled by their service."
- George Hoke, Westcliffe, Colorado
"We have bought from you in the past and were very pleased....We have saved a great deal of money because your company exists....Thanks again"
- Marion Gillespie, Melrose, Florida 32666
"You had the parts I needed and a very good exploded view. I thought you beat the competition hands down. Thank you as I was very frustrated with other sites I viewed. You deserve to be complimented on your service and prices."
- Nathan Blackmon, Tucson, Arizona 85742-9399
"Amazing! (The toilet tank lid) matches and fits and we are very pleased. I can't believe how fast and easy it was to work with your company and how helpful everyone was. Thank you so much."
- Angela Frain, Orland, Indiana 46776-9517
"Excellent service.....I'll be continuing to use your site going forward....Thanks again for the great service."
- David Smith, Pleasanton, California 94588
"It's nice (and a rarity today) to get your kind of service..."
- Tom McRae, Punta Gorda, Florida 33950
"Keep up the good work."
- Tim Pregent, Keene, New Hampshire 03431
"I just wanted to let you know how satisfied we were with our recent order."
- Mary Okar, Wixom, Michigan 48393
"It is not often that people take the time to compliment the service one
receives from a company. So often, letters like this are only complaints.
It is my pleasure to extend a thank you for your kind and overly efficient service....."
- Helen P. Gerken, Bronxville, New York 10708
"Exactly what I needed and a great web site."
- Mike McGee, Bettendorf, Iowa 52722
"I just wanted you to know that your service is the best! I was very impressed."
- Craig Fowler, Farmington, Connecticut 06032-2027
"I just want to say thanks for good and prompt service......No one could ask for quicker service...I will call on your company when and if the need arises. Thanks."
- James Lippold, Woodbridge, California 22193-1402
"You guys are the BOMB! Won't use anyone else. I'm in business for myself and I LOVE good customer service."
- Pat Warrick, West Grove, Pennsylvania 19390
"I so wish that more companies were as thoughtful with customer service as PlumbingSupply. I would never hesitate to order from your company and have told many of my friends and family."
- Shirley Rea, Riverside, California 92503
"You folks did a remarkable job responding to this order."
- Peter Rockholz, Brookfield, Connecticut 06804-3459
"I needed this product quickly and your site made the process extremely easy. Your total pricing without question beat your competition. Thanks for making this a painless transaction."
- Melvin Bailey, Yucaipa, California 92399
"I just wanted to thank you for your outstanding service, reasonable prices and quality products. My orders have been promptly processed and the product is just what I needed. Thanks again for your excellent customer service."
- Steven Kroenke, Logansport, Louisiana 71049-4200
"I am more than pleased with the quality faucet that I purchased from you. I ordered on-line but also wanted to speak to someone
about the order. Aden went out of his way to get me the information that I wanted. He was very helpful and polite, He followed through on getting
my order in within a couple of hours. The second day air arrived right on time. Thank you again."
- Laura Defranco, Wilton, Connecticut
"...Overall I am quite pleased with my first purchase from your company, and am
glad to find it."
- Ken Hecker, Fullerton, California 92833-3114
"...This order is a direct result of your promptness and the quality of your Web site. Thanks."
- P. Laudon, Preston, Connecticut 06365
"I received my order today. Super fast service!!! THANKS"
- George Wellington, Clinton, Missouri 64735-2719
"I appreciate all your hard work and the fact that you found the best way to ship this to Alaska.
At times it is very difficult for us to order on line, because the shipping costs will exceed the purchase price....I will be referring your company to many of my friends.....I hope other people in Anchorage, as well as throughout Alaska, will see my testimonial and that your company has the opportunity to serve them."
- Violet M. Drew, Anchorage, Alaska 99501
note: EVERY customer that is shown here has given us written permission to quote him or her.
We will NOT quote you unless we have your written permission,
and with all of our customers, we will NEVER give, share or sell your e-mail address to anyone! |
Pricing and ordering was great.
- Bob Ferguson, Westfield, Indiana 46074-8204
"I have had a couple questions I directed to the sales department in the past two weeks. I've received responses from Tony and Mike, and both were professional, to the point and answered my question each time. Thank you, you guys are great to work with!"
- Les Gyori, Howell, Michigan 48843
"I want your staff to know how very pleased I was with the rapid handling and shipping of subject order....Thank You All Very Much Again For Such Great Service."
- Harvey F. Moore, Portsmouth, Virginia 23702
"Your staff and company as a whole was a pleasure to do business with. Thank you."
- Mike Goza, Elgin, Illinois 60120-4648
"I am very impressed with your ease of ordering from the web site, as well as your follow up
and attention to detail....If you keep this attitude up, you should be leading for a long time to come."
- Bill Hodge, Big Lake, Texas 76932-4510
"I just wanted to send a special thank you for great service... I am totally satisfied with our business transaction and think that prospective customers should know (from an unbiased source) that PlumbingSupply Group, LLC does business the "old fashioned way", quickly, reliably and courteously. It has been a joy doing business with you and please know that you have recommendation."
- Mark Capps, Quinlan, Texas 75474-6051
"Thank you for your attention to my order. Your customer service was quick and competent and I appreciate that."
- William Carraway, East Hazelcrest, Illinois 60429-1813
"Your company, in my opinion, has gone above and beyond....thanks again"
- Victor Cardillo, Westmoreland, New York 13490-1314
"Just about the easiest search and purchase I have ever made online. Thank you."
- Robert P Anderson, Wyoming, Michigan 49519
"My plumber is down for a month at least with serious surgery. With your help I was able to do it myself! Thanks again."
- David C. Ellwood, Quincy, California 95971
"Your website is easy to use, especially for someone like me who has little knowledge of the Internet. I was most pleased with your company's service, the quality of the product I ordered, and ... your ordering format was easy for even me."
- Jean Wiltsey, Raleigh, North Carolina 27615-1695
"Nice to do business with you. I'll be back!"
- Eric Downie, Ypsilanti, Michigan 48198-5829
"I wish to thank you for your excellent service. It is uncommon in today's corporate world."
- Darrell Harrison, Edmond, Oklahoma 73003-5106
"Thanks for the great service. It makes a difference."
- Mark M. Drazek, Mount Dora, Florida 32757-5007
"...Your Company is easy to do business with..... Your focus on Customer satisfaction is very impressive and the next time I need plumbing supplies I plan to order from you."
- Bob Buckley, Stockton, California 95206
"Thanks for the quick and perfect service on our recent order...Nice to know that there are real people at the other end...."
- Joan and Jack Eddy, Gig Harbor, Washington 98335
"Very professional and customer friendly.....I provide good service to my customers so I really appreciate it when I get it from other companies."
- Jane Hernandez, Berkeley, California 94703
"Thank you for the order....and thanks again for the excellent service."
- Greg Burns, Wilmette, Illinois 60091
"We appreciate (your) excellent customer service. We will happily recommend your company should we have friends that need supplies Thanks again."
- Michelle and David Cruz, San Jose, California 95119
"Very good service. Customer support is excellent."
- Dennis Durandetto, Walled Lake, Michigan 48390-1059
"Wow...you guys are wonderful!!!"
- Megan Grommes, Minneapolis, Minnesota 55414-3673
"Thank you very much. You are the most responsive Internet site with which I've dealt. Thanks again."
- Sherri Blount, Chevy Chase, Maryland 20815-3055
I appreciate this way of doing business. Good for you!!
- Laurel Lande, Fogelsville, Pennsylvania 18051-2033
"My compliments to the way you set your web site up for ease of ordering and finding a product that I never thought I would be able to find. It was a pleasure doing business with you and I will be doing future business with you."
- Rick Del Carlo, Clovis, California 93619-9036
"I'm quite impressed with the customer service -- you don't often see this kind of customer care these days. Thank you again."
- Sandra Corbitt-Sears, Pawnee City, Nebraska 68420-3017
"I've already recommended you to a couple of friends."
- Scott Leclerc, Ashby, Maine 01431-2305
"...I am going to tell my plumber about you all. Thanks."
- Dan Teaze, Westchester, California 90045
"If I ever need any plumbing supplies again you can rest assured I will be in touch with you....I would be honored to be quoted as a satisfied customer....Thanks again for making this a happy experience."
- Robert Flanagan, Pekin, Illinois 61554
"I am very impressed and grateful that your staff was so accommodating with my situation."
- Carolee C. Kubo, Honolulu, Hawaii 96826
"It was very easy to find the part I was looking for. The illustrations were very helpful to verify parts."
- Dominich Carnabucci, Malden, Massachusetts 02148-4110
"Thank you so much...after checking with Home Depot, Lowes, Ace, and a plumbing shop...no luck...then I realized, try online. I searched and finally found the right part. Thanks!"
- Keith Davis, Alpharetta, Georgia 30022
Great service!
- Julian Weitzenfeld, East Windsor, New Jersey 08520-1218
I received my part today and was surprised to get it that fast. It is something that is impossible to buy locally. I have installed it and it works fine. Thanks.
- Stanley Corum, Marion, Iowa 52302-2833
"I am so pleased with the great service you folks give."
- Alma Curry, Auburn, Washington 98002
"I am actually very, very impressed with the speed and service delivery."
- David Johnson, Norcross, Georgia 30092-2786
"I work in healthcare and know very well how much that little word of thanks means to folks. Simply meeting expectations, these days, is often a wonder to most people. Exceeding expectations is a joy. Not only did you folks well exceed my expectations, but the Post Office was amazing...California to New York in under two days. Thank you and your crew again for the terrific service"
- Jeanne Patterson, Orange County, New York
Service such as yours is rare and I appreciate your follow-through.
- Micah Squires, Oberlin, Ohio 44074-9720
"Great website... keep up the great work."
- David Zagone, Bellmawr, New Jersey 08031-1116
"I couldn't believe how fast my order arrived! I had not been able to locate a certain item in my city of half million people. I ordered from PlumbingSupply.com® on Wednesday morning, and it arrived on Friday. Fantastic!"
- Jo Jones, Edmond, Oklahoma 73083
I really do appreciate the service from you all.
- Sean Maher, Altadena, California 91001-2560
"I ordered another part for our sink last Friday, and I received it Monday! You guys rock! And your customer service is exceptional! Thank you."
- Cynthia White, Cleveland, Ohio 44114-1114
"It was a pleasure to do business with your company and I don't mind sharing that with others. My boss and I are constantly looking for examples of companies who go the extra mile and promote customer service. Thank you for giving an excellent example. I have already shared my story with many of our staff and my friends."
- Dann Petersen, Salt Lake City, Utah 84106
"I have been very please with past orders. Keep up the good work!"
- Brad McKitrick, West Jefferson, Ohio 43162-9670
"I liked the format of your website as it made it easy to find the water filter I was looking for. Thanks!"
- Eddi Cottrell, Penn Balley, California 95946-9008
"...customer service was excellent. Answered all my questions on the product."
- Alan Hashimoto, Kapaa, Hawaii 96746
"Your company really goes above-and-beyond in customer service."
- Gabriele Roush, Chino, California 91710-2751
"I am very glad to see that you still have Polished Brass fixtures in stock... cannot find them anywhere nowadays."
- Eugene Polhemus, Raleigh, North Carolina 27614-9032
note: EVERY customer that is shown here has given us written permission to quote him or her.
We will not quote you unless we have your written permission,
and with all of our customers, we will NEVER give, share or sell your e-mail address to anyone! |
|
