Unsolicited Testimonials from our best "sales force" (our customers):
- our motto is to "under promise and over perform" -
- Page 9 of our Real Customer Testimonial pages -
to page 1 of our many customer's testimonials -
to page 2 -
to page 3 -
to page 4 -
to page 5 -
to testimonials page 6
to testimonials page 7 -
to page 8 -
this is testimonials page 9 -
to page 10 -
to page 11 -
to page 12 -
to page 13
to kudos page 14 -
to page 15 -
to page 16
to a long list of popular and recognizable places that we have shipped to
Your privacy is VERY important to us and so please note: EVERY customer that is shown here has given us written permission to quote him or her. We will not quote you unless we have your written permission
and with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!
Anyone can make a large list of testimonials with made up testimonials and phony names. On all of our other pages we show our complete customers names, cities, states and zip codes and of course we only do so with their written permission.
We are not aware of any other site on the entire Web that has as many unsolicited real testimonials of real customers with full names, cities, etc than we show. No one! As you can see on our many other testimonial pages, we have thousands of customers who are so happy with us that they were willing to allow us to quote their comments, their name, their city and their state and not just "John from Wisconsin", etc. We think we have the best customers and we hope that you will give us a try and join our hundreds of thousands of happy customers.
Some people are shy, others simply desire total privacy and so only on this one testimonial page we do not always show the complete names / cities / states / etc of our customers (per their request). On all of our other many customer testimonial pages, we ave complete written permission to show our wonderful (and obviously happy/ satisfied) full names of our customer's name/ city/ etc.
"Your company really provides top notch service!"
- Sally Ehlers, Washington
"I would like to express by gratitude on a job done extremely well...Integrity is a thing most scarce in companies lately but that's not
the case with PlumbingSupply.com®!"
- Raymond, Dallas, Texas, 75215
"I am VERY happy with your service and your product. Delivery was prompt and the merchandise was wonderfully packaged for shipment. I did some price comparisons and believe I got the best quality for the best price anywhere. My initial concern about ordering online was groundless. Thank you so much for going beyond the call of duty to provide excellence in both product and service. I will not hesitate to recommend you!"
- Connie Hodgdon, Ohio
"...I am an Operations Manager for customer service call center for a major wireless provider. Achieving the simple success you had in my order is challenging on our scale and my experience is motivating to enhance it within our organization....
Please thank those that handled my order and share with them my appreciation for a job well done. Today you made the little guy feel like the big guys and accomplished your goal of earning my repeat business."
- Phillip, Omaha, Nebraska 68112-3349
"What fantastic service Plumbingsupply offers. You have the best prices anywhere and the best service. I ordered the part on Sunday evening and I installed it on Wednesday afternoon. I can't say enough on how you keep the prices to a reasonable level and don't shaft the customer with factious shipping/postage charges."
- Gene, Itasca, Illinois, 60143
"I just wanted to say 'Thanks' for your service.
I am VERY impressed with your company, the ease of the web site, and the speed of the orders and shipping. You have done a wonderful job and have certainly won a repeat customer. I have already mentioned your web site to two of my friends in the construction business and to a fellow co-worker. It is not often you find a straight-up, on the level company on the Internet. I'm happy I found your site. You just keep getting better and better. Thanks again and I look forward to doing business with you in the future and passing your web address to my friends."
- Allen M., Perryton, Texas 79070-5106
"Ordered from you several years ago. Good to see that you were still dong business on the web! you are the only place i can find the 6-outlet drip distribution manifolds. There's nothing better for setting up a permanent drip system."
- Dale A., Beaverton, Oregon 97006-7260
"You guys are amazing! Shipped already? Awesome. I always tell people about your website. Do you have any idea how much I appreciate your professionalism?? With thousands of web sites from which to purchase merchandise, it only makes sense to patronize companies whose sites treat customers professionally, provide information on a wide variety of products and answer questions that a reasonable person would ask about the company, it's products or the way the company conducts business."
- Phoebe C., San Francisco, California 94121-2203
"And the crowd goes wild... We received the parts today and everything was perfect. Thank you for the excellent follow through and customer service."
- David B., Leesburg, Virginia 20176-8462
"Thanks so much for the fast service! Also, I have to say how I got connected to your company. Several years ago I bought a Kohler "compact size" toilet... It's unusual and the parts aren't stocked at any of the local retailers. A couple of weeks ago, a part broke inside- it connects the ball to the valve. I called Kohler and this small plastic part, which connected to another silver dollar size piece of plastic, cost $125.00!!!!!! I saw Plumbing Supply's price for the same part was $6.50, so I also bought the part that attaches to the gasket for another $6.00 and, considering the savings, decided to go with 2 day shipping. The part dropped right in as promised- took me about a minute to replace. Total savings of over $100.00! Great valve, great service and the nicest people."
- Richard, Middletown, Connecticut
"After searching the web for a solid hour, I've only found two sites in the US selling this, and you have the best price
by $80! Thanks!"
- Greg, Sharon, Massachusetts
"Now this is what I call service! You have my business from now on."
- Maureen R., Mountain View, California 94040-2220
"We were thrilled to find you."
- Mary S., Rio Rico, Arizona 85648
"Thanks again for the great service....You certainly met your goal with this order! It was placed yesterday and we received it today.
You 'promised' no more than 10 working days and 'performed' 1 working day. Thanks for the great service."
- Jeff and Christine, Cupertino, California 95014
"WOW... your shipping department did not waste a single minute! I could not believe it arrived so quickly! Thank you! I will definitely remember to bookmark your business..."
- Paul L, Texas
"Excellent phone assistance... your staff was excellent. Good work deserves recongnition- not only did your product (I also forwarded your company information to several contractors and general contractors in my area as a resource for them- your service, quality, pricing and expediency outshines what I found in my area) satisfy a need for my home, it was perfect for an issue for my neighbor as well. Thank you."
- F Rago, Illinois
"The toilet lid I was looking for was in short supply and main vendors seemed a bit shady. Your website was more reassuring... Thanks for making the purchase as easy process. It was much less horrific than watching my 8 year old pull a shelf onto my toilet lit (which is why I visited your site). Thanks for a great transaction... I couldn't be happier with your service!"
- TJ, Hurley, Mississippi 39555
"Your website is awesome!!! Prior to finding you on the net, I called several local plumbing supply stores. One put me on hold for so long that I hung up. Another told me it would take weeks to get the parts. the third one told me he had it but when i drove to pick it up, it wasn't what I had requested. I then went to the net and your site lokked like it was the easiest to navigate and it was! It also had the pictures so I could be sure the parts were the ones I needed. I have two toilets in need of repair- one needs the entire kit and one, just the seal. Your site made this quick and simple and I didn't have to explain a thousand times to a salesperson who clearly wasn't listening. Keep up the great work. I will spread the word about you!!!"
- R Salvucci, Ellicottville, New York
"...I would certainly not hesitate to recommend you to anyone. Your customer service is first rate."
- Lucille G., Cleveland, Ohio 44130-2724
"Thanks for the great service and great communications."
- Kenneth G., Palm Desert, California 92260-2133
"When we recently needed a few, obscure little replacement parts, we were able to locate the exact items on your web site immediately. We were thrilled when our order arrived... you guys rock. Suddenly, the bathroom remodeling job we've been putting off for so long seems less daunting, now that we know about you."
- Maria V., New York 11790-1106
"I want to thank you for excellent customer service. I am very impressed... and that doesn't happen often. Later Christmas night I placed my order with you. I had been searching for a flapper for 2 of my toilets for over a year and could not find one that fit the special set up of my Kohler's... not even at the Kohler website! It was from your comprehensive website (because Kohler didn't even show my exact toilet) that I discovered the toilet that looked like mine and from your diagrams that I finally found the exact device that is inside my toilet. So I ordered, thinking I had finally identified my exact toilet style and the correct flapper to fit the internal system. But I wasn't sure. and at this point, I had nothing to lose. As I went through the purchase process, much to my surprise I had an opportunity to ask a question, leave a comment, etc. So I asked that if the flappers I was ordering turned out not be the right ones, could I return them for a full refund. I didn't think I'd hear back from anyone for several days, especially since it was late Saturday night and ESPECIALLY since it was Christmas weekend. I figured I'd get some form letter email sent to me, if I was lucky, in the middle of the week between Christmas and New Years. MUCH to my surprise, Sunday morning I received a phone call from your company! The woman explained to me you were ready to ship my order (the Sunday morning after Christmas!!!!!) and that since I had a refund and return policy question, that you wanted to discuss it with me prior to shipping to make sure I had the right part for the right toilet. I was flabbergasted in a very pleased way! What incredible service and direct, immediate customer contact! And during THE holiday weekend no less! She asked me the name or model number of my Kohler toilets. That had been the problem, I had no idea previously and was searching by visual comparison. I had bought the toilets 11 years before at Home Depot. They no longer carried that model, much less anything that remotely fit the inside of it. She told me the model number was engraved inside the tank. I never knew that. It was so easy to find! And I had guess right in finding the visual style on your website and had finally found the correct flappers after all this time. I was beginning to think I was going to have to buy new toilets simply because I couldn't find the part. Even my plumber couldn't locate the flapper to fit it... said he never seen a set up quite like it before. Several came close, but no cigar. I was most impressed! And then she double checked to make sure I was confident in my order and that I wanted the items to ship. INCREDIBLE CUSTOMER SERVICE! Customer service as it used to be decades ago. Personal service... and from an ONLINE order! My flappers arrived yesterday! Three days after THE holiday weekend. I thought I would be luckY to get them by next Monday. Again, INCREDIBLE CUSTOMER SERVICE! I will sing your praises to the high heavens for the rest of my life. I will recommend you to everyone I know, including my plumber. I want to thank you from the bottom of my heart for being the kind of American company that FINALLY meets the quality of American standards once again and provides the type of customer service that made us a great nation. As a disabled woman who often is bedridden and can't easily go traipsing through the house to the other end for the one working toilet, I can't tell you how grateful I am to have the two closest toilets to my generally confined area working again! Amazing... a real company that not only HAS the parts and shows them clearly and easily, but actually RESPONDS to the customer and PROVIDES true customer service...online. I must be dreaming. It's a great dream. Thank you! I hope you will share this letter from your top company personal to your buildings janitorial workers. You have something to be proud about... a company that efficiently cares about its customer."
-R Thompson, Midland, Texas 79705-6109
Your privacy is VERY important to us and so please note: EVERY customer that is shown here has given us written permission to quote him or her.
We will not quote you unless we have your written permission,
and with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!|
"... Thanks for the great service. I'll never go to a hardware store for plumbing supplies again!!"
- Kenneth B., Campbell, California 95008
"I must tell you, again, how much I appreciated the attention your staff showed to us during this whole process. It was apparent to me that they truly wanted to make our purchase as quick and easy as possible. My only regret is that more companies do not follow your lead. We will certainly recommend you to every contractor here in our area, and hope that your business continues to grow."
- Amanda W., Las Cruces, New Mexico 88005-4354
"Thanks again for your excellent customer service attitude. This was the first experience I had with your company and let me tell you that I WILL be back. I'm sold on your companies customer service."
- Ron H., Frisco, Texas 75035
"...it is a pleasure doing business with you. I appreciate your companies fast response...
I will recommend you to anyone looking for plumbing supplies..."
- Richard P., Brookhaven, New York 11776
"Your company makes life as an interior designer so easy. I do not have to go to showrooms to look for products, I can view them conveniently on my computer."
- Janice, DeSoto, Texas 75115-3636
"You were certainly very helpful and I will recommend you to other interested people. I wish other vendors were like you..."
- L. M. Columbia, MO, 65211
"This is my first time to order from PlumbingSupply.com® and I am quite pleased (prompt, good value, and customer oriented). Great alternatives to the national retail building supply stores. I'll recommend to my friends."
- Michael P., Mount Pleasant, South Carolina, 29466
"Thank you, thank you. I just installed my new toilet seat and it fits! We have lived here 6 years and i have looked everywhere for new seats only to find ill fitting ones. Googled Eljer and found your web site, ordered and the rest is history. I just placed an order 3 more to replace all the seats in the house. I can't wait!"
- Judy, Topeka, Kansas 66610-1252
"I thank you very much for your fast delivery of the items I ordered. Your diligence to getting your products to me is highly commendable."
- Robert W., Felton, Delaware 19943-5504
"I really like my shopping experience with your company. I received my order the next business day; terrific. Thank you, and all the others at your' store', for the pleasant experience."
- Paul from Sebastopol, California
"You guys have been great in regards to customer service."
- Timothy, C., Leesburg, Virginia
"I can't tell you how happy I was to find a plumbing supplier that stocks Speakman plumbing products let alone the relatively hard to find dual shower head items!! I have been searching locally (for some time) and when I saw that you carried them AND you are on the West Coast I was both very pleased and relieved. And again, thank you very much for taking the time to check with me and confirm this order. I am very impressed with your customer service. I wish more businesses would take the time to make sure things are done right. You set a great example of how it SHOULD be done!"
- Darrin J, Renton, Washington 98059-4745
"What awesome service, you should be proud, I ordered yesterday and it arrived today!
You communicated with me well the whole time. Telling me you got my order, what I could expect and then shipping tracking information....
What a great policy! Awesome! I will certainly do business with you again....your excellent policies made me want to write and
say how much I appreciate them."
- Alex, Los Gatos, California 95033-9002
"I have only ordered from you twice, however it is absolutely fantastic. You will get my return orders. Great job!"
- Thomas R., Mendota Heights, Montana 55120-1702
"You were extremely prompt and efficient in helping me find a Claw foot item...Thanks, I will continue to recommend your company."
- Sherry D., Candler, North Carolina 28715
"...Any future needs, I will certainly keep your company in mind and if any of my friends are looking for a similar part needs, I will be sure to reference you. A happy customer."
- Richard E., Sunnyvale, California 94086
"Thanks so much for excellent customer you provided and your willingness to resolve the miscommunication issue.....Your customer focus far exceeds my expectations.
I certainly will do business with you again and recommend PlumbingSupply.com® to my friends and co-workers....Thanks again for the great service."
- P.P., Blacklick, Ohio, 43004
"We have been trying to replace this toilet seat for 5 years and have two mismatched seats in their boxes in answer to our efforts. We found your site through a Google search and felt confident that the measurements that you showed for the seat were a match for our toilet. The order arrived in two days and it FITS! Thank you so much for the accurate measurements and prompt service- we will recommend you to friends and save you as a "favorite" on our browser."
- Lynn Neilsen, California 95062-1828
"...Another happy customer...I'm impressed with your service and wouldn't hesitate to recommend you to other new home owners on my street."
- Mark R., Davis, California 95616
"...how pleased I was with your service....Your service really is exceptional....Good work!"
- J. Hansen, Washington, DC
"...I will most certainly shop with you again."
- Noelle, Hopeland, Massachusetts 01747-1252
"Your service was the greatest...I'll definitely recommend you."
- Terri, Lafayette Hill, Pennsylvania
"Thanks for the fast and efficient handling of my order. I will certainly order from you again and recommend your firm to my friends."
- L. Johe, Folsom, California 95630
"...I was totally satisfied with every aspect of my recent transaction with you..."
- Harold V.C., Portsmouth, Virginia
|Your privacy is VERY important to us and so please note: EVERY customer that is shown here has given us written permission to quote him or her. We will not quote you unless we have your written permission, and with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!
"My order arrived yesterday, complete and in perfect condition.
I just wanted to tell you that your Web-site is the easiest, most pleasant to use of any I have tried. It is intuitive, forgiving and fast. I only wish I had more material that I needed to order from you."
- Mr. W. B., Woodmere, New York 11598-2600
"I just received my order. Wow! You guys are absolutely fantastic. Thank you so much.
I am so impressed. I am definitely using your website again. Thanks."
- Jim N., Seattle, Washington 98103
"Thank you very much for the prompt delivery!!"
- Joni, Colorado
"...I appreciate the convenience and your very timely way of handling my order.....Many thanks."
- Harriet B., Lakewood, California
"Thank you for paying attention. Great Service!"
- Wayne D., Alexandria, Virginia
"Just some feedback from a satisfied customer...it was a pleasure doing business with you. Rest assured that I will spread the good word about your
business to all my friends. You may use my testimonial as you see fit."
- T. Anderson, Renton, Washington
"...It was a pleasure dealing with your company. Best of luck to you in all of your endeavors.
- Maria, Warrington, Pennsylvania
Thank you for your help and the good customer service on the last order!
- C.P., Alameda, California 94501-5923
"You're great! This was my first order with you, it will not be my last. Your prompt, informative, and courteous service made it a pleasure to do business with you. Along with your quality line of plumbing supplies and competitive pricing. I have spread the world to family and friends. Thanks again."
- Melissa, Center Moriches, New York
"This is my second time using your online store. I am glad to do business with you."
"...the absolute BEST place to get any plumbing stuff I've found. "
"I bought from you before and I liked what I got so I have returned and will keep returning when I need plumbing supplies. "
"You guys are fast....Graci!"
- A.M. Ballay, Furlong, Pennsylvania 18925-1153
"...Now I don't have to go out and buy bottled water. You are good business people, keep up the good work."
- Herb Viola
"It has been a pleasure ordering from your company."
- Jim A.
"You folks have done it. Made purchasing plumbing supplies actually fun."
"Thank you for your prompt and professional handling of my order..."
- W.V., Larchmont, New York
"I appreciate your company."
- J L Horton, Martinsburg, West Virginia 25401
"...I am grateful that you are there to provide us with something we could not find anywhere in our area, and I think your business is great!"
- Steve W.
"Thanks for the great service!"
- Karl H., San Diego, California
"Thanks for the fast and excellent service!"
- Helen A., Alexandria, Virginia
"Terrific website and service." (he wrote when placing his second order) "....Keep up the good work."
- Don B., Corpus Christi, Texas 78414-3918
"You guys are a lot easier to deal with - even being out there in CA -
not to mention your prices are good (better than the folks down the road)...
Your service is quick, knowledgeable, and helpful..."
- Greg E., Burton, Ohio
"Thank you for the prompt response to my order. I was very please to get the products this
afternoon so I can get my bathroom back to normal."
- Fred A., Denver, Colorado
"It's nice to get good service. Thank you for your timely shipment."
- Henry, Danvers, Massachusetts 01923
"You were on top of your game. Received them all today. Thank you for the great service ."
- Kristen, West Islip, New York 11795
"Your website made it easy to find the part we needed without knowing what it was called, which makes it hard to find with Google... follow-up was super fast and courteous and the part arrived very quickly."
- Jackie H, San Francisco, California
"...Excellent quality...Thanks again."
- Phil W., Augusta, Maine
"Super service, Many thanks!"
- K. Berry, Monroe, Washington 98272
"I'll use this site as an example of how I want my site to function."
"Thank you for your prompt service. If I know of anyone else that may need your services, I will definitely recommend you to them."
- Sheryl R., Portage, Indiana
"Your team is a good example of a customer focused business. Keep up the good work!"
- Jim P., Rochester, New York
Your attention to detail and customer satisfaction has been unmatched from my perspective.
- Mark D, Mount Airy, Maryland 21771-8065
Very thorough and the easitest plumbing website to use. I liked that you had all the specifications I needed online - measurements, photos and color samples. Thank you. I have commented to friends and my plumber how impressed I was with your company's service.
- Sharon, Stillwater, New York 12170-1502
Looking forward to doing business in the future.
- Aryeh, Coral Springs, Florida 33065-4977
"...I am absolutely impressed with the speed and congeniality of
your customer service. I will recommend you to friends and my contractors. Thanks so much."
- Stephanie, Aberdeen
"I really like your shopping cart system."
- Andrew, Chelmsford, Massachusetts
"...Thanks for the Great service."
- Ray, Fort Collins, Colorado
"... - you folks really do give great service :-)"
- Martina, Seattle, Washington
"...Thanks for the efficient service..."
- Roberta, Manitowoc, Wisconsin
"Your web site is very informative and we have shared it with people who we think will benefit from your products and service."
- Carter, Menlo Park, California
"...Thanks for the great service and great prices.....Keep up the good work!"
- Otto, Olmsted Township, Ohio
"You folks did a remarkable job responding to this order."
- Peter R., Brookfield, Connecticut
"What we got here for five dollars, would have cost us $25.00....Thank you so much."
"Thanks for your honesty."
"...Your website, BTW, is awesome. Thanks for brightening my day...:)"
- Judy P.
"I appreciate your prompt service and up-to-date communication, keeping me well informed as to the status of my order..."
- Harvey, Rockport, Texas
"Many thanks for your help and prompt service."
- Bill, Norwich, New York
"...I want to thank you very much for the professional and helpful way in which this matter has been handled. You have
indeed proven that e-tail can function with the same old-fashioned service of the brick and mortar
stores. In fact, you have been even more accommodating and helpful than some of the former with which I have dealt."
- Virgie, Bakersfield, California
"Just a quick note to thank you folks for your great service."
- Fred, Meredith, New Hampshire
"Congratulations on your growth and know that I will remain a loyal customer long after my products have worn out and are no longer available, even through you."
- Dale R. S., San Jose, California
"Thanks for your prompt handling...."
- Danny B., Broaddus, Texas 75929
"Thank you so much. Glad I found you on the Web"
- Gerald, Indio, California
"Thanks for the good service--I will be back for more."
- Jim, Canoga Park, California
"Since ordering from you I have not ordered plumbing from anyone else."
"Great Web site."
- William, Marshfield, Massachusetts
"Thank you again, I look forward to doing more business with your company."
- Wayne, San Francisco, California
"Just a note to thank you for such good service...You did over perform."
- Carolyn R.
"Thanks for the GREAT service."
- Fred, Sagle, Idaho
"I just wanted to thank you for such quick and efficient service....I frequently remodel houses as a hobby
and always need plumbing supplies; you'll be first on my list."
- L.G., Wheeling, West Virginia
"Thank-you for your excellent and speedy service....I am very impressed with your speedy delivery, excellent
communication....and look forward to doing business with you in the future....Good work! Thanks!"
- Ken, Bucyrus, Kansas
"Thank you very much! I received this order at 10 o'clock today - faster than going to the local
plumbing supply! (which by the way, not only did not have the part, but were totally clueless
about how to size it, and how to get it......and most amazingly all of yours fit perfectly. Thank you!"
- Jim, San Jose, California
"...Thanks for the great service and the updates. You folks really "DO" over-perform!...Nice to see a "dot com" company still in business!!!! I think you're on the mark for your goal accomplishments in fine fashion! Thank you!"
- Tom, Denver, North Carolina
"Delighted with ease of ordering."
|Your privacy is VERY important to us and so please note: EVERY customer that is shown here has given us written permission to quote him or her. We will not quote you unless we have your written permission, and with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!
"You are doing a great job! I really appreciate the service."
- Sarah, New York, New York
"Great customer service."
"....Thanks for the great service....Due to the ease of use of your site, if I need anything else in the future I'm coming back!!! "
"Your site is great!!...First time buying plumbing on the net. Found your prices and shipping very competitive with local distributor and still would have had to wait for delivery. Glad I surfed to your place."
"...I want to tell you that I was pleasantly surprised by the good service you provided for such a small customer. I only wish that I could provide you more business."
- "I prefer that you attribute my note to a 'Homeowner in Portland, Oregon'"
"I usually do not like ordering from the web but this was very easy."
"...and we will continue to purchase plumbing products from your company -- Your excellent customer
service makes all the difference. We are very happy with your website and service. Keep up the good work."
- Robin K. & family
"...I had to write. I've spent an hour reading your www pages. All the inspirational quotes, all the bios
of your team, even pictures of 'Vic.' These pages deserve an award. I wish I knew where to nominate you. Don't think I'm being
facetious. I'm completely sincere. I enjoyed your pages. Thank you."
- Ray P.
"...You guys are very prompt and understanding. I really appreciate your assistance and cooperation. Good job! Thanks again. "
- Christopher K.
"...I have to say guys....I just fell across your site through google.com, looking for inspirational quotes (sorry!) but I am very impressed! Feel like I already know
Vic and love your marketing style. Great site...and I'm a qualified web developer so I know a little about those things! You are an inspiration to the world of plumbing!"
- Karen B.
"Thanks so much for the great service!"
- Mike, League City, Texas
"Wow! I'm impressed....You guys are great!!"
- Robert, Morgan Hill, California
"...It is nice to deal with a company that responds to problems (even minor ones)
in this manner. This type of attitude is what puts a :) in Customer Service."
- Charlie, Vicksburg, Mississippi
"...Than you again for your wonderful customer service. I will recommend your services to those looking for plumbing supplies."
- Barbara, Sausalito, California
"...Sorry to take so much of your time but I just can't thank you enough. Keep up the good work."
- Trey, Austin, Arkansas
"You have some awesome customer service!!"
- Cass T.
"Thanks...good customer service!"
- Pamela, Falls Church, Virginia
"Thank you for your prompt attention and efficient handling. I am thrilled with
the faucet. Thank you."
- Lori, Wayzata, Minnesota
"Thank you very much for your reliable, prompt service !!"
- Holly, Houston, Texas
"Thank you. I am quite pleased with the pump and service."
- Ted, Mountain View, California
"....Again, thanks for the excellent service."
- Kirk, Duval, Washington
"...Count me as one of your satisfied customers
and I will recommend you to all of my friends."
- Carl, San Antonio, Texas
"You folks are really service oriented. It's nice to see this in this day and age when service is given a low priority."
- Tim, Northborough, Massachusetts
"Thank you so much for your help and patience."
- Randy, Sinking Spring, Pennsylvania
"Got the product I ordered from you and it works better than I expected. Thank you very much."
- Michael, Grand Terrace, California
"...Thanks for the excellent service."
- Al S.
"Your website is excellent. It is honest and straight forward, without a lot of hype added to products. This means you have respect for your customers.
....you seem to be doing everything right."
"...Anything I need in the future will be ordered from your company! (Sure beats using the telephone and
being put on hold or traveling to and from a retail store!) Thank you!"
- J. Pearce
"You were very helpful when I ordered the wrong products, thanks."
"Thank you for the absolutely outstanding service on this order."
- A. Clarke
"Your site and service have been exemplary. That's why I am back with another order."
- N. C.
"...the absolute easiest and most comprehensive web site that I have ever used (10 years on the web)
to order parts or items..."
- Dave S.
"I like the quotes page. It, and the other subtle things that Vic's included, let me know that you've got a quality, human operation.
I appreciate this, as it's an important aspect of how I choose who I want to do business with. I've recommended the site
to a friend already, and I have just only now completed my order! How's that for demonstrating that thoughtful, creative service and operations are themselves quite powerful marketing tools. be well, and thanks for providing a satisfying transaction."
- Stuart P.
"Great site, you have the most complete offering of any plumbing supply company I have found online.
The combination of low shipping rates and available small quantities is perfect for someone like me.
I just get the parts I need and not overstock anything. I plan on coming back often. Great store!"
"Finding your web site was a blessing It was a quick and easy ordering process and the part arrived at my house on the exact date you said it would be delivered....IF you
were not on the Internet, I may have never been able to fix my problem."
- John, Clear Spring, Maryland
"The sinks came today and they are beautiful. Thank you for your promptness!!! I will recommend your
company to all my friends."
- Tim and Susan H.
"Just wanted you to know that your web site is the MOST INFORMATIVE I've ever seen!!!"
- L. Wagner
"You've got my business from now on!!"
- J. Walton
"Thank you again!...I am so delighted to have found your plumbing 'site' on the Internet.....yours is a quality business,
promptness the order of the day, and it is a 'treat' to place an order."
- Gayle D.
"You've got a well run company that I will again use for my future plumbing requirements."
- R. Matson
"I'm just sorry that I didn't find your site sooner. Very impressive considering most sites couldn't hold my
attention long enough to search....Can't say enough about your site."
- S. Harley
"This is my 3rd or 4th order and everything has always been fine."
"Received my order (toilet tank lid) today and it fits the commode exactly right! Thanks very much to Stefani, who patiently helped me find what I needed."
- Dianne, Mississippi
"I'm a computing professional - (a user of e-mail for better than 22 years without interruption)...your e-commerce site is among the better I have used..."
- Donald J.
"Well designed shopping cart/ check-out system. I especially liked the hyperlinks to your shipping policy and prices pages
and the ability to back button to the shopping cart. Too many sites leave the customer wondering when he will see the final invoice amount and whether he'll actually see the amount before
the transaction is processed."
- R. Heath
"This is my second time to order.....I'm so glad you're online and I can order from you and receive prompt service."
- J. Green
"You're the best. Found just what we wanted quickly at the price we wanted to pay that we couldn't find anywhere in a month of shopping....I shop the Internet FREQUENTLY. Your site is one of the best, if not the outright best, in terms of choice (is there
any company you don't handle?), slick effortless navigation, ease of ordering, personal service (when needed) and fair prices."
"I don't think I ever used a friendlier, clearer web site for ordering a product. "
"You have the very best online ordering web pages I have EVER used!"
- M. S.
"Your web site is great! Very original and amusing. Wish I could say that about more sites on the web. Best regards."
- B. Graves
"This was the second time I ordered supplies from your store....You have made a loyal customer"
- John M.
"Thank you! All I can say is 'WOW'! Shipment was 'faster than a speeding bullet'!!"
- Nancy S.
"My price comparison was to a plumbing store in Albany, I was told I would have to pay $280. I am ordering
from you for less than $100."
- J. E., Albany, New York
"Thank you very much for coordinating the prompt delivery I had requested. Thank you for your assistance and expeditious service."
- Howard G.
"After searching for what seemed like weeks to find the perfect filtered water faucet for our new kitchen, I came across your site. I immediately found a faucet that would meet our needs and ordered it. Not only was your price very fair, but the item arrived less than a week later. The quality was more than I expected - leaving me a very satisfied customer. I count this as one of my best Internet shopping experiences to date."
- Andreas Walter, Ellicott City, Maryland 21043
"Thanks for the awesome follow up."
- G. Kastner, Savage, Minnesota
"I just want to say Thank you for finding the parts I needed to repair my toilets. I know the order was small, but it was handled timely and efficiently."
- Wm. Cornell, Santa Rosa, California
"Thank you, we love the shower sprayer and metal hose we bought from you! Works great and excellent quality."
- Shannon S., Cedar Rapids, Iowa
We have received many thousands of other complimentary notes from our wonderful customers. We (obviously) can't show them all here. We hope that you are convinced that we do try harder. That we do care.
That we operate on the Internet, are a forward looking Internet plumbing supplier, but with old fashioned work ethics. We want to treat you like we would want to be treated.
We are here for the long run.
Because we treasure and honor your privacy, EVERY customer above has given us written permission to quote him or her.
We will not quote you unless we have your written permission and in no case, will we give or sell your e-mail address to anyone.
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