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Simple, straightforward and low shipping rates for these luxury lavage seats.
Q. "Is my toilet type round or elongated/extended?"
A. Measure the distance A , between the tank and the front rim of the bowl. To determine if your toilet seat is round or elongated, see the description in the diagram.
Q. "Is this bidet seat compatible with both one and two piece toilets?"
A. Yes, it fits many one and two piece toilets. Click here for compatibility list.
Q. "Why are toilet seats non-returnable?"
A. It is very important for us to be able to promise a brand-new, unused seat to each customer, and if we were to allow returns of toilet seats we simply would not be able to make that promise to every customer. That being said, we strongly recommend checking the color and size of the seat received before removing from the bag to make sure your seat is correct, as for hygiene reasons we cannot allow the return of toilet seats.
Q. "When I received my toilet seat, the manufacturer's box was not sealed and had already been opened. Did you send me a seat that was returned to you by a previous customer?"
A. The seat you received was brand new and unused by anyone before you. When we receive a shipment of seats from our supplier into our warehouse, their boxes are often opened for inspection to make sure the seats are not damaged; we also inspect the seats before we ship them to you, to make sure they're correct and in good condition.
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