Big John Oversized Toilet Seats

Q. "Are these toilet seats made just for the big & tall/plus size people only?"
A. No, these Big John toilet seats are not just for the big & tall/plus size consumers only. They're great for people who are larger-framed and bigger-boned; as well as senior citizens and the physically impaired, or even those of an average size who just want a more comfortable toilet seat.

Q. "Will the Big John toilet seat fit on my handicap sized toilet?"
A. Technically, yes, it will fit, as the difference between ADA compliant toilets and standard toilets is the height of the toilet, not the width of the bowl. However, most people find that the addition of the Big John toilet seat, which is over two inches thick, to be too high when added to the height of an ADA compliant toilet. A 'standard' toilet seat height is at 14-16", where ADA compliant toilets are at 17-19". Normal seats are about 1/2-1" thick, while Big John seats are over twice that. If you have an ADA compliant toilet, we highly recommend making sure that a 2-3/8" thick toilet seat will work for you.

Q. "Why are toilet seats non-returnable?"
A. It is very important for us to be able to promise a brand-new, unused seat to each customer, and if we were to allow returns of toilet seats we simply would not be able to make that promise to every customer. That being said, we strongly recommend checking the color and size of the seat received before removing from the bag to make sure your seat is correct, as for hygiene reasons we cannot allow the return of toilet seats.

Q. "When I received my toilet seat, the manufacturer's box was not sealed and had already been opened. Did you send me a seat that was returned to you by a previous customer?"
A. The seat you received was brand new and unused by anyone before you. When we receive a shipment of seats from our supplier into our warehouse, their boxes are often opened for inspection to make sure the seats are not damaged; we also inspect the seats before we ship them to you, to make sure they're correct and in good condition.