Wood Veneer Toilet Seats

Q. "I need a totally exact color matched wooden toilet seat. Will these toilet seats shown here match the colors exactly as shown on this page?"
A. On the Internet, there are differences in computer monitors and web browsers. The actual toilet seat that we offer may have a slightly different appearance compared to the seats shown on this page with your monitor/computer. If an "exact" match is extremely critical to you then you might need to visit local suppliers who may offer the seat you need, by comparing your seat color to samples or floor models they have in the color you want.

Q. "Why are toilet seats non-returnable?"
A. It is very important for us to be able to promise a brand-new, unused seat to each customer, and if we were to allow returns of toilet seats we simply would not be able to make that promise to every customer. That being said, we strongly recommend checking the color and size of the seat received before removing from the bag to make sure your seat is correct, as for hygiene reasons we cannot allow the return of toilet seats.

Q. "When I received my toilet seat, the manufacturer's box was not sealed and had already been opened. Did you send me a seat that was returned to you by a previous customer?"
A. The seat you received was brand new and unused by anyone before you. When we receive a shipment of seats from our supplier into our warehouse, their boxes are often opened for inspection to make sure the seats are not damaged; we also inspect the seats before we ship them to you, to make sure they're correct and in good condition.