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Simple, straightforward and low shipping rates for these toilet seats.
Q. "Why are toilet seats non-returnable?"
A. It is very important for us to be able to promise a brand-new, unused seat to each customer, and if we were to allow returns of toilet seats we simply would not be able to make that promise to every customer. That being said, we strongly recommend checking the color and size of the seat received before removing from the bag to make sure your seat is correct, as for hygiene reasons we cannot allow the return of toilet seats.
Q. "When I received my toilet seat, the manufacturer's box was not sealed and had already been opened. Did you send me a seat that was returned to you by a previous customer?"
A. The seat you received was brand new and unused by anyone before you. When we receive a shipment of seats from our supplier into our warehouse, their boxes are often opened for inspection to make sure the seats are not damaged; we also inspect the seats before we ship them to you, to make sure they're correct and in good condition. .
Q. "What can be used to clean my toilet seat?"
A. The manufacturer of these quality molded wood toilet seats recommends using a mild hand soap and water when cleaning your seat as most cleaners used in bathrooms are harsh and abrasive. Per the manufacturer, stay away from toilet bowl, cleaning wipes, or cleaning products that contain bleach, aerosols, vinegar, essential oils or abrasives. This will help maintain a glossy finish to your seat.
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