Gen-Eye Digital Locator

Q. "Who is the manufacturer of Gen-Eye GL and how is the quality?"
A. This is the second generation of locator made by General Spring Wire Company (also known as General Pipe Cleaners Company). To date, we have never received one complaint about these units; and we have received "thanks" from Plumbing Contractors. Please do recognize that kinking the rods is possible and costly.

Q. "I've added up the price of all the components on a system; it looks like all of the parts added together is a price lower than a complete system?"
A. The command modules must be taken into consideration. You will find that by buying each individual replacement part separately, it will cost more than a complete system. We are mentioning this as we have had a few customers order just the parts thinking they were getting a complete system at a discount. If you are starting from nothing, then order a complete system. We have the replacement parts listed so that you can order them when your parts wear out, get broken or lost.

Q. "What is a self-leveling camera?"
A. The self-leveling color camera automatically keeps your picture right side up as the camera glides through the line.

Q. "How long after I place an order before you ship these products?"
A. Most everything that we ship from our and many of our distributors warehouses, ship within one business day. But the above products are shipped from the manufacturer, and the lead-time is generally three weeks (sometimes it can take quite a bit longer, sometimes it can ship out quicker). Once you have placed your order we will let you know how long before the factory can ship the above products to you.