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Simple, straightforward and low shipping rates for these shower heads.
"This is to let you know that the adapter arrived today, that I have installed it, and that it works great! Thanks for getting it to me so quickly. Your 'Two Heads Are Better Than One' is an excellent product!"
- David Amsten, USI Southwest, Houston, Texas 77024
Please note that every customer testimonial shown on our pages has given us written permission to quote them. Our customer's privacy is very important to us so we will never give, share or sell contact information or e-mail addresses to anyone!
Q. "Why can't I buy shower heads that deliver more water than 2 1/2 gallons per minute?"
A.It is now a federal law that all showerheads sold in the United States must be low-flow.
Q. "Do the flow control valves shut off completely?"
A.The flow control valves (included) are intentionally designed to not be able to shut off completely. This is done for safety reasons. Consider if you shut both valves off completely at the heads (rather than shutting off the shower valve). You then would have the hot and cold water both on at the same time - connected. That means that which ever side has more pressure would then push itself (either the cold going into the hot line or the hot going into the cold side). That means that there now is a potential to get completely all hot water coming out of cold sides of valves. Including when you turn the valves back on at these shower heads. All hot water could come out and that could scald you. To help prevent potential scalding the volume control valves won't shut off completely.
Q. "Do you sell a shower head with an easily removable flow reducer?"
A. Due to Federal energy savings laws we may not sell a shower head where the water restrictor is "easily removable."
Q. "Do all of your heads deliver 2.5gpm?"
A.Yes, at 80 psi all do (unless it specifically states otherwise). If your house has less pressure than 80psi (while the head is operating) then you might get less volume than 2.5gpm.
Q. "Does the showerhead I ordered swivel, or do I need an additional part for it to do so?"
A. It is rare for a showerhead not to have a swivel feature unless its position adjustment is in the shower arm or it is a "flat" model that is meant to be installed parallel to the floor. With the exception of those mentioned, some industrial models and most handshowers, standard-style showerheads generally come with a built-in swivel feature.
Q. "My shower head is off-center when it is tightened. How can I center it without leaks?"
A.Back it off until it is centered; then count the number of turns it takes to remove it. Reapply lots of PTFE thread sealing tape (clockwise), then thread the shower head onto the arm the same number of turns that it took to remove it.
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