AquaPure^® Water Softeners

Q. "What is the difference between "Timed Clock" and "Mechanical Metered?"
A. Timed clock is manually adjustable. When you install your unit you can set how many days until regeneration. For example: every 3 days at 2:00am. Mechanical Metered automatically regenerates depending on your amount of water usage.

Q. "How does regenerating a water softener with salt make the water soft?"
A. During the normal "in service" or conditioned water position of the valve, hard water enters the resin tank through an inlet in the valve at the top of the tank. The resin tank is filled with cation resin beads that have sodium or potassium ions attached to them. As hard water comes in contact with the resin beads, the hardness molecules or ions, such as magnesium and calcium, attach and stay on the resin molecules and at the same time release the sodium or potassium molecules. If sodium chloride (NaCl) is being used as the regenerate material then sodium ions are released. If potassium chloride (KCl) is being used, the potassium ions are released. This is why it is called an ion exchange. The result is the quality and convenience of soft conditioned water. After a period of use, the sodium or potassium ions are depleted until only hard mineral ions are left on the resin beads in the tank and the water can no longer be softened and needs to be regenerated. During the regeneration cycle, the system washes the resin beads with sodium chloride or potassium chloride, whichever is being used. This regeneration washing overpowers and forcibly removes the hardness and scale molecules off of the resin beads, replacing them again with the sodium chloride or potassium chloride molecules. Please note that only the sodium or potassium is released into the conditioned soft water. The chloride portion of the molecule stays attached to the resin and any excess is pushed out the drain along with the hardness and scale molecules during the regeneration cycle.

Q. "I recently had a water softener installed and the water now feels very different. Can the water be too soft?"
A. Water cannot be too soft. The feel of the higher quality water should be more slippery as the soap glides off your skin instead of plugging your pores.

Q. "The location I would like to install this water softener does not have power. Do these softeners need power to operate?"
A. Yes these units require power. Electrical requirements are: 110/120v, 60Hz.

Q. "During the regeneration process of a water softener is it ok to turn on the faucets, take a shower, etc? Will it mess up the regeneration process?"
A. Running water while the softener is regenerating will not mess up the regeneration process, but any water used during the regeneration cycle will not be softened. If water is used while the water softener regenerates, water that would normally go through the softener now automatically bypasses the softener and runs straight to the fixture being used and to the water heater if any hot water is being used.