Frequently Asked Questions
Q. "Why don't you show prices for some items?"
A. Sometimes manufacturers request that distributors and retailers not show a price if it is below a certain amount. In a brick-and-mortar store, you would probably have to ask a salesperson what the price of a product is. At PlumbingSupply.com®, by selecting an item and clicking "Add to Cart", you are essentially asking to see the price, at which point you can view your shopping cart and see the price for the item you chose. From there, you can continue shopping or place your order.
Q. "What is the difference between hardwire & plug-in cords?"
A. Hardwire (AKA direct wire) mirrors are designed to be wired to a wall switch or a timer. Plug-in cords plug directly to a standard wall outlet.
Q. "What is Lexan?"
A. A type of tough, break-resistant plastic that is vacuum-formed over molds to create different body styles. Lexan provides great durability and easy cleaning.
Q. "How do I know which magnification I should choose for my mirror?"
A. There are a few factors to consider when choosing a magnified mirror, such as the user's vision. Some may find if their vision is "less than perfect" they may require a stronger magnification, while others may be better suited with a lower magnification. In general, most people find a 3x magnification sufficient.
Q. "What can I expect when I receive my magnified mirror?"
A. Magnified mirrors are made using convex-shaped glass, which distorts and magnifies the image as needed depending on the strength of the magnification. For this reason, the mirror must be brought close to the user's face in order to obtain a focused reflection. Typically the user's face should be within a foot of the mirror. The more distance between the user and the mirror, the more the image will be distorted and indistinct. Likewise, the stronger the magnification of the mirror, more distortion will occur the farther away the user is from the mirror.
Q. "If the mirror needs to be close to the user, how should the mirror be installed?"
A. Since the mirror must be close to the user's face in order to obtain a focused reflection, this generally becomes a plane equal to the edge of the counter. In other words, you want the mirror to come to the edge of the counter, not short of it which would cause you to have to lean forward to get a focused reflection. If the mirror is installed in a way that requires the user to lean forward to focus repeatedly, this may lead to bad posture. If the mirror will be mounted on the wall behind the counter, a double extension arm is necessary to make the reach from the wall to the counter edge. If the mirror will be mounted on a side-wall, a single arm style is generally sufficient. Mount the mirror so that when it is in use, it will come out to the edge of the counter and when not in use it will swing back and store flat on the wall.
Q. "Do you offer makeup and shaving mirrors with different magnifications?"
A. Yes. We offer quite a variety of mirrors with a range of magnification options. We offer 0x (no magnification), 1x, 3x, 5x, 7x, and 10x magnifying mirrors.
Q. "Do you offer any portable mirrors?"
A. Yes, we offer portable mirrors which are great to have while traveling.