Customer Toilet Tank Lids/Covers Real Testimonials :
(These are real unsolicited testimonials by real people. We always get their written permission to show their names/addresses/etc)
to read many pages of other written real testimonials!
"You guys are awesome! My plumber advised me to send my cool 1930s commode to salvage because the tank lid was missing. He said I'd never be able to
find a lid for it. I will highly recommend your company....Thanks again."
- Shelley Woodson, Granby, Massachusetts 01033-9591
"I received the tank lid this afternoon and it's a perfect fit. Thank you so much for your help in this matter. It was a pleasure doing business with you folks!"
- Randy Keen, Indianapolis, Indiana 46268
"I received the toilet tank lid today!!!! I AM SO HAPPY! IT'S PERFECT to me.....Consider me a satisfied and happy customer. I LOVE your company. I had been in contact with you on and off for almost a year but had no success in finding the right lid.
....at last, a match was found!!! I was very anxious about the whole procedure (and whether it would be a good match) but everything went as
described as far as shipping was concerned....it was well packed and it MATCHED!......(FYI-actually, you saved me money. While I am not fond of the green in the bath,
I wanted to keep it as it was original to the house. I was prepared to replace the toilet, tub and tiles on the wall and floor. Your tank lid saved me that expense.)"
- Salvina Montano, Orange, Connecticut 06477
"I just wanted to thank you for the toilet lid you sent me. Even though I sent drawings, photos and a small sample, when you contacted me to say you thought you had a match, you wouldn't say that the color was a match. I decided to order it when I was told that it was not a bright white (mine was an off-white). Both my husband and son were skeptical and wanted to buy a new toilet. I pursued a replacement because my current toilet better matches the bathroom's sink and tub and we don't have to re-tile the floor. The additional expense and bother weren't necessary. It is a perfect match! Your staff handled this order very professionally. As you can tell, I am delighted!"
- Rosemary O'Toole, New York, NY 10128-1176
"I just have to write you and let you know what a wonderful company you are and how wonderful your employees are.
I can't believe the level of service I received. I ordered a toilet tank lid from you and wrote a little
note at the bottom stating the dimensions of the lid I needed.
I got a phone call within the hour and a very nice woman discussed the lid measurements with me, making sure
that I was going to be sent the proper sized item....It arrived the very next day and fits perfectly! Most companies would never have
such good follow thru by their employees, If I had been dealing with another company I'd be facing a headache of returning a toilet lid that is too small and trying to figure out how to get the right sized one.....
And I have to commend you on your huge selection of products. I searched four different plumbing stores in my local area and no one could help me....
I can't believe how easy it was ordering from you....You are just doing a top notch job in every area of your business it seems. I wish all my business transactions were this positive....You are guys are top notch....You also seem to be doing an excellent job of employing quality people. I wish you could clone yourself
and be our bank manager and long distance phone company as well....I will be your loyal customer and will recommend you to anyone who will listen....Thanks again!"
- Amy Tiller, Petaluma, California 94954-2511
"We received out tank lid today and it's an excellent match (Eljer #1107 T). Your staff has now made my husband's and my day..."
- Patti Buckley, Bellevue, Washington 98074
Please note that EVERY customer has given us written permission to quote him or her.
We will not quote you unless we have your written permission and in no case,
will we give or sell your e-mail address to anyone. |
"I wanted to thank you for all of your time and patience in finding a toilet tank lid and to inform you that it fits and I am very pleased with it. Once again,
thank you very much."
- Faye Poff, Fredericktown, Ohio 43019-9076
"Thank you so much for your attention to detail and communication with the customer.....I am thankful to have found you when I did.
I really didn't have the money to buy an entire toilet when all I needed was a tank lid....
I want to reiterate, I will recommend your company wholeheartedly and exuberantly to anyone....
I just want to offer my gratitude once again for the amazing service I received from you."
- Amy Habbinga, Camarillo, California 93010-7509
"Received the lid on time! It is a perfect fit, thanks!"
- Allen O'Rear, Canton, Michigan 48187-3236
"...I am an Operations Manager for customer service call center for a major wireless provider.
Achieving the simple success you had in my order is challenging on our scale and my experience is motivating to enhance it within our organization....
Please thank those that handled my order and share with them my appreciation for a job well done.
Today you made the little guy feel like the big guys and accomplished your goal of earning my repeat business."
- Phillip, Omaha, Nebraska
"Thanks for the fast and excellent service."
- Helen A., Alexandria, Virginia
"Wow, that's great that you're giving the profits of this sale to charity. I feel a whole lot better about paying this price for a lid."
- M. A., Boca Raton, Florida 33433
"Just wanted to let you know that the tank lid I ordered from you arrived safe and sound (thanks to some great packing) and it was a perfect fit.
We are so happy not to have to replace the toilet. Thanks for the great service."
- Evans, Georgia 30809-6031
"Wanted to thank you for such amazing service. Got my lid 2 days later. Really appreciate how awesome you are.....You may absolutely use my name and quote me if you'd like. I hope it helps your business."
- Matthew Vanleeuwen, Beverly Hills, California 90210
"Just got my toilet tank lid for my 1942 Kohler toilet. It's a perfect match. Even the dates are only
two months different. Excellent job. Packing great too, Just wanted to say thanks."
- Thomas Wilson, Staten Island, New York 10312-4222
"Just thought you'd like to know that the tank lid was delivered to me the very next day, Wednesday, and it fits perfectly."
- Betty Ronayne, Sacramento, California 95825-8207
"...Excellent quality...Thanks again."
- Phil W., Augusta, Maine
"THANK YOU! Our house just went up for sale, and in a cleaning frenzy my husband broke the toilet tank lid.
Ordering online from you was much easier than toting my two toddlers to plumbing supply stores to try to find
a replacement...we did receive the toilet tank lid, and it fit (better than the broken one, I do believe)....Keep up the great work!"
- Karen K., Midland, Michigan 48642-3811
"In a moment of carelessness, while fixing a drain clog and cursing my life, I broke our 1950's American Standard toilet lid.
I assumed it was irreplaceable, and prepared myself to part with our cherished commode (oh brother). But then, through the miracle
of the Internet, there you were with a replacement. Excellent - thanks man."
- Frank Quinn, Riverside, Connecticut 06878-1801
"Thank you for your help. The lid I ordered arrived and fits nicely."
- John Marini, Chicago, Illinois 60657-4625
"Just wanted you to know I received the package with the tank lid today and placed the lid
on our toilet tank and it looks great. Everything worked out for the best and I'm glad to have this tank top. I am very grateful
I was able to find you...I'm impressed that you guys care enough about your business and bring in the personal
elements regarding customers as well....the real thrill about getting, in my case the tank lid, comes from not having to purchase
a new or another toilet and installing it all because of a broken lid...I am very happy about my transaction with you and will
recommend you any chance I get."
- Andi Bradley, Tuolumne, California 95379
Please note that EVERY customer has given us written permission to quote him or her.
We will not quote you unless we have your written permission and in no case,
will we give or sell your e-mail address to anyone. |
"Rec'd F4043 lid today, thanks for the great service....The personal touch is always appreciated."
- Marc Colton, Rockaway, New Jersey 07866-1821
"Thanks for the great packaging and shipping of my obsolete fragile toilet tank lid. I couldn't believe it arrived so quickly, in great shape, AND it fit perfectly.
Thanks, too, for the great communication as my order progressed. You folks are the best."
- Joann Lovelace, Austin, Texas 78750-7872
"...It is nice to deal with a company that responds to problems (even minor ones)
in this manner. This type of attitude is what puts a :) in Customer Service."
- Charlie, Vicksburg, Mississippi
"Thank you so much for having such a large variety of tank lids!"
- Yvonne McFarland, Boise, Idaho 83705
"Wow! I'm impressed....You guys are great!!"
- Robert, Morgan Hill, California
"Thanks so much for the great service!"
- Mike, League City, Texas
"...I was totally satisfied with every aspect of my recent transaction with you..."
- Harold V.C., Portsmouth, Virginia
"...thanks for the excellent service!!....Very helpful, for we were under a time constraint,
about to put our house on the market."
- Martha Dahlman, Sterling, Virginia 20165-7472
"...I am thrilled to have found your website and have told many people about it including my home center -
who denies anyone can get used lids and pushes for a whole new toilet purchase. Our house is up for sale, and when I busted our lid on Monday
night I went crazy trying to find a way to fix it. So finding your site was divine
intervention as far as I'm concerned. And it arrived just in time for the weekend showings....your customer service is awesome..."
- Tanya Vestal, Arlington, Texas 76001-3621
"Thank you very much for the prompt delivery!"
- Joni, Colorado
"Thanks for the great service!"
- Karl H., San Diego, California
"Your service was the greatest...I'll definitely recommend you."
- Terri, Lafayette Hill, Pennsylvania
"....We have been looking for these parts for 10 years....I was impressed with the whole transaction. Thanks."
- Robert Bullard III, Akron, Colorado 80720
"The tank lid arrived the next day and fits very well. It was really efficient service and solved my problem."
- Qi Chen, San Francisco, California
"I got my lid yesterday -- in perfect condition. It's a perfect match for my 27 year old toilet! Thank you for saving me the cost of a new toilet & shower unit!!"
- Margaret Hammar, South Bend, Indiana 46637-1369
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