Scale Inhibitor Water Filters

Q. "Is the scale inhibitor system's active ingredient safe?"
A. Yes! All ingredients used are 100% pure food grade materials, are safe for ingestion by humans, animals, and plants, and do not build up in waste water. The organic phosphates used are approved by the USDA and meet purity requirements as a food additive by the World Health Organization.

Q. "Will these scale inhibitor systems change the taste or odor of water?"
A. No. The active ingredient is colorless, tasteless, and odorless when used as recommended.

Q. "Will these scale inhibitors prolong the life of my plumbing?"
A. These scale inhibitors will help reduce scale build-up and corrosion of pipes and therefore extend the life of your hot water system.

Q. "Do I install the hot water scale inhibitor before or after the water heater?"
A. It should be installed before the water heater somewhere on the cold water line leading to the water heater.

Q. "Can I install this scale inhibitor upside down?"
A. This scale inhibitor can be installed in any direction with the filter pointing in any direction as long as the water flow direction is correct and the system has suitable pressure to function properly. Please note, the manufacturer recommends that the filter be supported if the Venturi tee is not installed horizontally with the filter outlet pointing downward. Also, if the Venturi tee is not installed horizontally with the filter outlet pointing downward, it may be more difficult to catch the remaining water in the line when replacing the cartridge. As always, please consult with a trusted local professional if you are at all unsure about correctly installing this scale inhibitor.

Q. "Does the hot water heater scale inhibitor have to be used only on a hot water heater, or can it be used for any plumbing system?"
A. The "hot water" scale inhibitor can be used on most potable water plumbing systems. However, more water is typically used through cold water systems and the phosphate in the hot water scale inhibitor would be used up much more quickly. For cold water applications we suggest you consider the "cold water" scale inhibitor as it contains quite a bit more food grade phosphate crystals. The hot water heater scale inhibitor is designed to work with most hot water systems including boilers and tankless or tank-type (gas or electric) water heaters.

Q. "What is siliphos?"
A. Siliphos is a water treatment compound; a glass-like Polyphosphate containing Sodium, Calcium Magnesium and Silicate, formulated specifically for the treatment of water problems and to prevent the build-up of scale in plumbing.

Q. "What does it mean to have ANSI Certification for lead free plumbing products?"
A. Laws requiring plumbing products that come in to contact with drinking water to be essentially lead-free (0.25% weighted average) have been passed in California, Louisiana, Maryland, and Vermont. In order for companies to ship these plumbing products to locations in CA, LA, MD and VT, they must be ANSI certified lead free.

Q. "What is CA AB 1953, LA Act No. 362, MD HB 372, and VT S.152 and how is this different from previous low-lead legislation?"
A. The United States Environmental Protection Agency (EPA) regulates the amount of lead in drinking water under guidelines established in the Federal Safe Drinking Water Act (passed in 1974; amended in 1988 and 1996). This Act defines "lead-free" as not more than 8% lead in pipes and fixture fittings. PLEASE NOTE: Use of the term "lead-free" varies between the new legislation in CA (AB 1953), LA ( Act No. 362), MD (HB 372), and VT (S.152), and in the current Federal Safe Drinking Water Act requirements. In the new legislation for CA, LA, MD and VT only (as of Jan 2013), it will mean 0.25% or less (weighted average). Similar national legislation is scheduled to go into effect Jan 2014.