PlumbingSupply.com offers easy steps for returns

Requesting A Return

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Need to return something?
You will need an RGA (Return Goods Authorization)
We just need to ask you a few questions...

Please note: this questionnaire is designed for returning items that are not defective.
If you have a defective item, please contact us with your order number and description of the defect.
If you received something different from what you ordered, please click here and use the online form to request an RGA.

Has it been 30 days or less from the date you received your item?
 
yes    no
 
Most (not all) unused and resalable items can be returned within 30 days of receipt of the product. There is a restocking fee, and shipping and processing is not refunded. In the case of damaged or defective items, please contact us within 2 business days of receipt, and we will take care of it immediately. To read our complete return policy, click here.



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