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Q. "I already have wall mounted grab bars in my home. What more can these do for me?"
A. While wall-mounted grab bars are helpful when you are near the wall, life does not always keep us near walls. The SuperPole assistive devices, unlike standard wall-mounted grab bars, can be installed nearly anywhere, as they connect from the floor to the ceiling. This is helpful by providing support precisely where it is needed. Having a SuperPole at the best point of use makes everyday tasks easier, making independent living more enjoyable, and reduces strain on the body. Additionally, the SuperPole has several add-ons available, so you can customize it for exactly what you or your loved ones need.
Q. "I experience some mobility impairment, but have always been very independent. How can these products assist me?"
A. These assistive devices are helpful for those with mobility issues, coordination issues, and decreased strength or control of the muscles and bones, by providing support in everyday tasks. Having a grab bar at the best point of use allows for less strain on the body when getting in and out of bed or a chair, as well as the necessary independent living tasks of getting around the bathroom and kitchen.
Q. "I noticed there are assistance levels on these products, can you tell me which number means what, etc.?"
A.The levels are....
Assistance Level 1: Minimal - I can stand up or transfer on my own, but need some support for safety. I may use a cane and/or a walker on occasion.
Assistance Level 2: Moderate - I require firm or solid support to be able to complete standing or transfers. I may use a cane and/or a walker on occasion. I occasionally use a scooter on days where I'm feeling a bit tired.
Assistance Level 3: Maximum - I am not able to perform standing and transferring without assistance. I require leaning & resting support. I depend on my walkers / wheelchair to get around.
Assistance Level 4: Powered Assistance - I require the use of a mechanical lift or powered device to safely perform transfers. I will apply most, if not all, of my body weight on the transfer aide. I use a wheelchair / scooter to get around.
Q. "Okay, but are they easy to use?"
A. Yes; the SmartRail, and Healthcraft's other assistive products that move with you, are designed to move with a gentle lift of about 2 pounds. Keep the bar up about a quarter of an inch to move it freely and simply release to lock the bar into place.
Q. "What is the weight capacity of your products?"
A. Generally, the weight capacity is 250 lbs/113kg. We do have a heavy duty SuperPole available with a weight capacity of 450 lbs/204kg , and the P.T. Rail has a weight capacity of 350 lbs/159 kg.
Q. "Can I use the Smart Rail with my adjustable bed?"
A. The Smart Rail will fit on a standard box spring & mattress bed from a twin to a king size. There is a Smart Rail available which will work on all Invacare style hospital beds.
Q. "Can I put a Smart Rail on each side of my bed?"
A. Yes you can, as long as your bed is big enough to place both support rails between the box spring & mattress without overlapping.
Q. "Do I have to bolt my SuperPole to the ceiling?"
A. The heavy duty pole must be bolted to the ceiling. The basic SuperPole does not have to be bolted, but HealthCraft suggests that if it is not bolted to the ceiling that the tension be checked once a month.
Q. "Will my SuperPole damage my stippled/textured ceiling?"
A. According to HealthCraft tests, even with repeated removal and installs, a few bits of stipple will fall to the floor but no damage will occur.
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